Customer Service Representative

Found in: beBee S BH - 1 week ago


Manama, Bahrain VFS Global Full time

Customer Service Representative / Trainee

  • Manage customers, appointments, any issues or complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Stay up-to-date with the organization's processes, products, and service launches through efficient communication with the stakeholders.
  • Understand client requirements to identify and resolve any queries in a service.

Skills

  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Fluent in operating the latest computer software and online tools.
  • Must have excellent communication skills in Arabic and English
  • Must be able to join immediately
  • Contract - 6 months (may be extended)

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