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Sales and Customer Service Professional

1 month ago

Manama, Manama, Bahrain Chocolates and Gifts shop Full time 300 - 450
Chocolatier Sales and Service Expert Job Description

Job Summary:

We are seeking a highly motivated and experienced Chocolatier Sales and Service Expert to join our team at Chocolates and Gifts shop. As a key member of our sales team, you will be responsible for creating a positive customer experience while meeting sales targets.

Main Responsibilities:

  1. Customer Service: Provide exceptional customer service by greeting and engaging customers warmly, fostering a welcoming atmosphere in the shop.
  2. Product Knowledge: Educate customers about our range of chocolates, including ingredients, flavor profiles, and production processes.
  3. Sales and Service: Assist individual customers in selecting the perfect treats for various occasions, building strong relationships with corporate clients and local businesses for bulk orders and special events.
  4. Proposal Development: Develop and manage proposals for corporate deals, including price negotiations and service agreements.
  5. Inventory Management: Monitor inventory levels and assist in ordering supplies to ensure stock availability.
  6. Team Collaboration: Collaborate with team members to create enticing displays and seasonal promotions tailored for corporate events.

Requirements:

  • High school diploma or equivalent; experience in retail, sales, or corporate relations preferred.
  • Passion for chocolate and a desire to share that passion with customers and corporate clients.
  • Strong interpersonal skills with an ability to build rapport with all types of customers, including business professionals.
  • Excellent communication skills, both verbal and written, with the ability to present confidently to corporate clients.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills for processing transactions and managing cash.
  • Flexibility to work evenings, weekends, and holidays as needed.