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Branch Manager

4 weeks ago

Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

Our client, a chain of restaurants,is seeking a dynamic Branch Manager to oversee the overall operation and performance of one of their restaurant branches. This role encompasses a wide range of duties, from managing staff and financial performance to enhancing customer experience and upholding the brands reputation.

Responsibilities

  • Oversee daily restaurant operations, ensuring smooth service delivery and adherence to company standards.
  • Manage and develop the restaurant team, including hiring, training, scheduling, and performance evaluation.
  • Implement and maintain effective operational systems and procedures to optimize efficiency.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Develop and execute strategies to achieve and exceed revenue and profitability goals.
  • Prepare and analyze detailed revenue and budgetary reports on a weekly, monthly, and yearly basis.
  • Manage inventory control and purchasing to optimize costs and minimize waste.
  • Deliver exceptional customer service by fostering a welcoming and hospitable environment.
  • Resolve customer complaints and issues promptly and professionally.
  • Implement strategies to enhance customer satisfaction and loyalty.
  • Promote the restaurant brand within the local community through various marketing initiatives.
  • Maintain a strong brand image and reputation by ensuring consistent quality and service standards.
  • Identify opportunities for brand improvement and implement necessary changes.
  • Lead and motivate the restaurant team to achieve operational excellence.
  • Provide coaching and development opportunities for staff to enhance their skills and performance.
  • Foster a positive and collaborative work environment.

Qualifications

  • Proven experience in restaurant management.
  • Strong leadership and interpersonal skills.
  • Excellent communication and organizational abilities.
  • Proficient in financial management and analysis.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Passion for the hospitality industry and a commitment to delivering exceptional customer service.

Desired Skills

  • Experience in managing multi-cultural teams.
  • Knowledge of local market trends and competition.

Interested Candidates, please email your resume to: Zabdulla@Domomena.com

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