Cloud Professional Services Manager
3 weeks ago
This is an opportunity to run a Professional Services team (also known as Field Engineering), helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Professional Services Manager at CanonicalThe Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:This role will be home based, managing a team in your time zone.
What your day will look like- Lead and develop a team of engineers, ranging from graduate to senior
- Work remotely in a single major time zone
- Coach, mentor, and offer career development feedback
- Identify and measure team health indicators
- Implement disciplined engineering processes
- Represent your team and product to stakeholders, partners, and customers
- Develop and evangelise great engineering and organisational practices
- Plan and manage progress on agreed goals and projects
- Be an active part of the leadership team, collaborating with other leaders
- Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Practical knowledge of Linux and networking
- Experience in technical presales
- You are a dynamic person who loves to jump in new projects and interact with people
- Excellent verbal and written communication skills in English
- Passion and a track record of developing and growing people
- Experience in leading, coaching and mentoring engineers
- Organised and able to ensure your team delivers timely, high quality results
- An exceptional academic track record from high school and, preferably, university as well
- Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
- Second language - Spanish or French preferred
- Python knowledge
- Experience collaborating with external partners
- Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-Ljbffr-
Cloud Leadership Position
2 weeks ago
Manama, Manama, Bahrain beBee Careers Full timeAbout the RoleThis is a unique opportunity to lead a team of engineers, helping customers understand and implement cloud solutions in public clouds and their own data centers. As a Cloud Professional Services Manager, you will be responsible for line management, career guidance, and driving collaboration with other teams and customers.
-
Infrastructure & Cloud Architect
3 days ago
Manama, Manama, Bahrain VAM Systems Full timeVAM Systems is currently looking for Infrastructure & Cloud Architect for our Bahrain operations with the following skillsets & terms and conditions:Requirements:5 8 years of progressive experience in IT infrastructure and cloud architecture, including at least 3 years of hands-on experience in AWS, with proven ability to design, deploy, and manage scalable...
-
Cloud Infrastructure Architect
3 days ago
Manama, Manama, Bahrain beBeeCloudInfrastructure Full timeJob Title: Cloud Infrastructure StrategistJob Description:The ideal candidate will lead the transition planning and handover of cloud infrastructure solutions, ensuring seamless integration with existing systems.Key Responsibilities:Design, deploy, and manage cloud infrastructure solutions using AWS, including compute, storage, networking, and security...
-
Vulnerability Management Professional
3 weeks ago
Manama, Manama, Bahrain REPLIL INDUSTRIAL PATCH MANAGER Full timeVulnerability Management Professional - Manama - REPLIL INDUSTRIAL PATCH MANAGERAs a Cybersecurity Specialist in Vulnerability Management, you will play a crucial role in safeguarding REPLIL INDUSTRIAL PATCH MANAGER's digital presence. Our company focuses on delivering innovative solutions to stay ahead of cyber threats.About the Role:We are seeking a highly...
-
Cloud Operations Architect, Bahrain, MENAT
3 weeks ago
Manama, Manama, Bahrain Amazon Web Services EMEA SARL Branch of a Foreign Company Full timeThe RoleAs a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, Generative AI (Bedrock, SageMaker, Amazon Q) and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a...
-
Senior Cloud Architect Position
5 days ago
Manama, Manama, Bahrain beBeeSolutions Full timeCloud Solutions Professional Job DescriptionThis role involves creating cloud-based solutions that are highly scalable, flexible and resilient. The successful candidate will partner with various teams to craft architectures that address customer business problems and accelerate the adoption of cloud services.
-
Cloud Engineering Management Role
2 weeks ago
Manama, Manama, Bahrain beBee Careers Full timeCloud Solutions Architect ManagerThis is a senior leadership role responsible for managing a team of cloud solutions architects. The successful candidate will have experience in leading, coaching and mentoring engineers to achieve high-quality results.Main Responsibilities:Lead and develop a team of cloud solutions architects, ensuring they have the...
-
Cloud Systems Engineer
2 weeks ago
Manama, Manama, Bahrain beBee Careers Full timeJob SummaryWe are seeking a skilled Server and Cloud Administrator to join our team. The ideal candidate will have extensive experience in managing Microsoft Active Directory, Group Policy management, and Azure AD.The selected individual will be responsible for installing, configuring, and deploying Microsoft Windows servers in physical and virtual machines,...
-
Cloud Field Engineering Manager
3 weeks ago
Manama, Manama, Bahrain Canonical Full timeJoin or sign in to find your next jobJoin to apply for the Cloud Field Engineering Manager role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Cloud Field Engineering Manager role at CanonicalGet AI-powered advice on this job and more exclusive features.This is an opportunity to run a field engineering team, helping customers...
-
Manama, Manama, Bahrain beBee Careers Full timeAbout the RoleWe are seeking an experienced Engineering Manager to join our Managed Services team. The ideal candidate will have a strong background in software delivery and operations management, with experience working with OpenStack and cloud topologies.Key Responsibilities:Manage a growing engineering team to optimize development and operations quality...