Branch Sales
3 weeks ago
Join to apply for the Branch Sales & Service Executive role at Standard Chartered
About Us
Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly 'think client' and serve millions of our affluent and emerging affluent clients worldwide. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit, and wealth planning solutions.
Job Description
Wealth and Retail Banking
Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly 'think client' and serve millions of our affluent and emerging affluent clients worldwide. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit, and wealth planning solutions.
We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales, and wealth planning.
If you're looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team.
Key Responsibilities
- Primarily responsible for meeting revenue goals by consistently delivering exceptional customer experience, maximizing new business opportunities in the catchment, and deepening existing relationships within the chosen customer segments.
- Servicing and managing customer relationships under the retail client segment.
- Driving profitable revenue and volume growth through new business acquisition and maximizing every customer engagement (both new and existing).
- Attending to and assisting customers on their service requests.
- Supporting universal banking staff.
- Assisting in handling customer queries and managing customer complaints.
Skills and Experience
Strategy
- Driving the branch strategy by achieving the overall NSR, through productivity, driving efficiencies, and ensuring risk requirements are met.
- Driving new sales revenue and total revenue through acquisition, deepening, and retention of customers across all segments.
Digital
- Driving the digital agenda by encouraging clients to use self-services and automated banking channels, especially for customers queuing at branches.
Customer Experience
- Delivering the Bank's brand promise to customers, tailored across segments, including maintaining branch presentation and ambiance as per brand standards.
- Acting as a customer-centric ambassador and engaging key customers of the branch.
- Coordinating across key roles within the branch to ensure seamless customer service.
- Collaborating with segments to facilitate customer up-streaming.
- Coordinating the delivery of Segment Customer Value Proposition based on holistic customer experience.
- Understanding customer needs and tailoring strategies and solutions accordingly.
- Resolving service issues and handling complaints effectively.
Regulatory & Business Conduct
- Exemplifying conduct aligned with the Group's Values and Code of Conduct.
- Taking responsibility for embedding high standards of ethics, regulatory compliance, and business conduct across branches.
Code of Conduct
- Identifying, escalating, mitigating, and resolving risk, conduct, and compliance matters collaboratively.
- Ensuring client requirements are met while maintaining compliance with all regulations and controls.
People and Talent
- Acting as a role model of the Group's values and culture.
- Leading by example and setting the right tone and expectations for teams.
- Ensuring compliance with all e-learnings for self and team.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For over 170 years, we've worked to make a positive difference for our clients, communities, and colleagues. We challenge the status quo, love a challenge, and seek new growth opportunities. If you're seeking a purpose-driven career and want to work for a bank making a difference, we want to hear from you. We celebrate your unique talents and look forward to your contributions.
Our purpose, to drive commerce and prosperity through our diversity, and our brand promise, to be here for good, are achieved by living our core behaviors. We value differences and promote inclusion.
Together We
- Do the right thing: act with integrity, challenge one another, and prioritize clients.
- Never settle: strive to improve, innovate, and learn from experiences.
- Are better together: embrace diversity, be inclusive, and work collectively for long-term success.
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits supporting your mental, physical, financial, and social wellbeing, including:
- Core retirement savings, medical, and life insurance, with flexible benefits.
- Time off including annual leave, parental/maternity leave, sabbatical, and volunteering leave, with a minimum of 30 days annual leave.
- Flexible working options around home and office locations.
- Wellbeing support via Unmind, development courses, Employee Assistance Programme, and self-help tools.
- A culture of continuous learning with reskilling and upskilling opportunities.
- An inclusive, values-driven organization that celebrates diversity and respects all employees.
-
Sales branch manager
2 weeks ago
Manama, Manama, Bahrain Icabinets Full timeSales Branch Manager Exciting opportunity for a Sales Branch Manager at our Arad Showroom in Bahrain If you're passionate about sales, love leading a team, and have experience in furniture or retail, we want to hear from youWhat You'll Do: Boost sales and lead our showroom team Deliver excellent customer experiences Create and execute sales strategies...
-
Sales Branch Manager
2 weeks ago
Manama, Manama, Bahrain Icabinets Full timeSales Branch ManagerExciting opportunity for a Sales Branch Manager at our Arad Showroom in Bahrain If you're passionate about sales, love leading a team, and have experience in furniture or retail, we want to hear from youWhat You'll Do:Boost sales and lead our showroom teamDeliver excellent customer experiencesCreate and execute sales...
-
Branch sales
2 weeks ago
Manama, Manama, Bahrain RESO Full timeWealth and Retail BankingAt Standard Chartered Bank, we are a team of 25,000 colleagues spread across 35 countries.We believe in transformation – embracing agile and new ways of working together to truly 'think client' and serve millions of our affluent and emerging affluent clients worldwide.We support individuals and small businesses with a range of...
-
Branch Sales Professional
2 weeks ago
Manama, Manama, Bahrain beBee Careers Full timeMain ResponsibilitiesAs a Branch Sales professional, your responsibilities will include:Meeting revenue goals by consistently delivering exceptional customer experiences.Servicing and managing customer relationships under the retail client.Driving profitable revenue and volume growth through new business acquisition.Attending to and assisting customers with...
-
Branch Sales Head
2 weeks ago
Manama, Manama, Bahrain beBee Careers Full timeWe are looking for a highly motivated and experienced Sales Branch Manager to lead our showroom team in Bahrain. Key responsibilities include:Driving sales growth and improving team performance through effective leadership and strategy implementationDelivering exceptional customer experiences and building strong relationships with clientsRequirements:Strong...
-
Branch Sales
4 weeks ago
Manama, Manama, Bahrain RESO Full timeJob DescriptionWealth and Retail BankingAbout UsOur team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly 'think client' and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and...
-
Relationship manager-branch banking
3 weeks ago
Manama, Manama, Bahrain Z Global Full timeBahraini Nationals The role holder is responsible for delivering the assigned sales target and support the branch over all in achieving the assigned growth target through sales to new and existing customers by ensuring current customers have the right products and services. The role holder is also responsible to identifying new markets and customer leads and...
-
Branch Sales Professional
1 week ago
Manama, Manama, Bahrain beBee Careers Full timeKey ResponsibilitiesThe successful candidate will be expected to:Source and develop new clients by applying disciplined sales processes and demonstrating comprehensive knowledge of product ranges.Meet with clients, analyze their needs, provide advice, and sell relevant products or services as appropriate.Deliver assigned targets through new and existing bank...
-
Relationship Manager-Branch banking
2 weeks ago
Manama, Manama, Bahrain Z Global Full timeBahraini NationalsThe role holder is responsible for delivering the assigned sales target and support the branch over all in achieving the assigned growth target through sales to new and existing customers by ensuring current customers have the right products and services. The role holder is also responsible to identifying new markets and customer leads and...
-
Branch Incharge/Manager-Sales
3 weeks ago
Manama, Manama, Bahrain Infoempregos Full timeJob Description:We are seeking a Branch Incharge to oversee branch operations. The ideal candidate should be energetic and experienced in managing a sales team.If you are starting your career and looking for growth opportunities, our company offers a welcoming and challenging environment for your development.Requirements:Interest in learning and professional...