Retail Manager

3 weeks ago

Manama, Manama, Bahrain RESO Full time

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Retail Manager is responsible for overseeing and supporting the management of all aspects of store operations and performance. He/she supervises the operations department in collaboration with relevant stakeholders. Additionally, he/she drives sales and enhances customer experience through the performance and development of the sales team.

RESPONSIBILITIES

  • Ensure that customer service standards are met through the implementation of action plans and the ongoing development and training of store managers and teams in inventory management processes and operational procedures.
  • Provide guidance and support to store managers to ensure effective and efficient flow of work.
  • Contribute to the development and execution of the overall retail department strategy, plans and departmental budgets.
  • Analyze relevant KPIs, propose action plans, and implement corrective measures.
  • Review historical sales figures, market trends, and demographics, and collaborate closely with the Senior Retail Manager to establish achievable and realistic targets.
  • Ensure that sales targets and action plans are effectively communicated to the sales team, and that the team is adequately prepared and motivated to achieve their assigned targets.
  • Collaborate across functions with colleagues and mall management to ensure the fulfillment of store and business requirements while aligning and executing strategies successfully.
  • Review sales and stock reports by store and collaborate with the brand managers to propose action plans aimed at maximizing stock potential and ensuring the right stock assortments and stock health.
  • Develop a strategy to drive sales by monitoring market seasonality, buying trends, and maintaining up-to-date knowledge of the retail industry, including competitor performance, retail partners' performance, and consumer trends and behaviors.
  • Conduct store operations audits to ensure operational compliance in all stores. Ensure that stock control/shrinkage targets are maintained in line with company guidelines.
  • Ensure adherence to compliance requirements in all operational activities.

LANGUAGE & TECHNICAL SKILLS

Language Proficiency

  • Fluency in English.

Technical Skills

  • Proficiency in MS Office.

EDUCATION

Bachelor's degree in Business Administration, or a related field.

MBA is a plus.

EXPERIENCE

General Experience

Seven to nine years of experience in a similar role.

Experience in Retail is a plus.

Managerial Experience

Four years of experience in a managerial role.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

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