Operations Manager
5 days ago
Alkem Health and Wellness is a pioneering integrated health and wellness clinic based in Bahrain, offering a unique blend of modern medicine and evidence-based complementary therapies. Our mission is to enhance quality of life and unlock human potential through personalized care, innovation, and a deep commitment to meaningful impact.
About the Role
We are looking for a dynamic and experienced Operations Manager to lead day-to-day operations and help us scale our unique healthcare offering across the GCC. You will work closely with clinical, administrative, and marketing teams to ensure smooth operations, exceptional client experiences, and consistent delivery of our brand promise.
Key Responsibilities
- Oversee daily clinic operations including scheduling, inventory, and service delivery
- Manage staff and ensure alignment with our values and goals
- Lead and manage the clinic accreditation process, including documentation, training, compliance audits, and process improvements
- Collaborate with the medical team to maintain quality and regulatory standards
- Drive continuous improvement initiatives using Lean/Kaizen principles
- Coordinate with finance and HR on budgeting, payroll, and recruitment needs
- Liaise with vendors, suppliers, and regulators as needed
- Support expansion projects and new clinic openings in the GCC
Qualifications
- 4+ years of operations management experience, preferably in healthcare, wellness, or hospitality
- Experience in clinic or healthcare accreditation processes is highly preferred
- Strong organizational and leadership skills
- Familiarity with Bahraini healthcare regulations and accreditation bodies (e.g., NHRA)
- Experience with systems (ERP/CRM) and SOP implementation
- Bachelor's degree in business, healthcare admin, or related field; MBA is a plus
- Passion for health, wellness, and customer experience
Mid-Senior level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesMedical Practices
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