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Help Desk Technical Tier III support

1 month ago


Manama, Manama, Bahrain RESO Full time
Job Overview

Job Title: Help Desk Technical Tier III Support

Location: NSA, Bahrain

Job Responsibilities

The Help Desk Technical Tier III Support position will be responsible for maintaining computer hardware and software within a network.

  • Review action plans for network changes.
  • Design and deploy multicast solutions.
  • Configure GRE and IPSEC protocols.
  • Manage Cisco IOS routers (3900, 3800, 2800) and switches (6500, 4500, 3750).
  • Perform IP packet analysis and troubleshoot network issues.
  • Implement layer 3 (EIGRP, HSRP) and layer 2 (Rapid Spanning-Tree) technologies.
  • Manage Central Authentication, Authorization, and Accounting via TACACS+.
  • Create technical documentation.
  • Understand IP networking, SIPRNet, NIPRNet, cross domain solutions, security systems like HBSS, and virtualization technologies.
Minimum Qualifications
  • Active US Government Secret clearance (Interim acceptable).
  • US Citizenship required.
  • At least 3 years of experience with Cisco Routers and Switches.
  • At least 2 years of experience in a military environment.
  • One of the following certifications: CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP.
  • Willing to travel up to 10% for mission support.
Education
  • Bachelor's degree in Computer Science, or an associate's degree with 7 years of recent experience, or 11 years of recent specialized experience.

Trace Systems Inc. supports national security through enterprise IT, cybersecurity, cloud services, and more, serving the U.S. Department of Defense and federal agencies.

To Apply: Join our team by applying through our website at www.tracesystems.com or text 'tracejobs' to 97211. We are an equal opportunity employer.

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