Cafe Supervisor
4 weeks ago
Manama, Manama, Bahrain
RESO
Full time
We're looking for an enthusiastic and experienced Café Supervisor to lead the day-to-day operations of a café located in Bahrain. The ideal candidate will bring high energy, leadership, and a passion for customer service, ensuring every guest enjoys an outstanding experience.
You'll be supporting and motivating your team, maintaining high standards in food quality and hygiene, and helping create a welcoming environment for both staff and customers.
Main Responsibilities:- Oversee daily operations of the café, ensuring smooth and efficient service
- Lead, coach, and inspire team members to deliver exceptional customer experiences
- Manage staff scheduling, training, and performance reviews
- Monitor inventory levels and coordinate with suppliers for timely replenishments
- Ensure compliance with health and safety regulations and food hygiene standards
- Handle customer feedback professionally and resolve issues promptly
- Support marketing and promotional initiatives to increase foot traffic and sales
- Maintain accurate records of sales, cash handling, and daily reports
- Proven experience in a supervisory or team leader role, preferably in a café or hospitality setting
- Strong leadership and people-management skills
- Excellent communication and customer service abilities
- Ability to thrive in a fast-paced environment and make quick decisions
- Basic understanding of financials, stock management, and POS systems
- A genuine love for food, coffee, and creating a memorable customer experience
- Supportive Team Culture: Be part of a close-knit, inclusive team that values collaboration and growth
- Room to Grow: Opportunities for career development and progression within the company
- Creative Environment: Work in a vibrant, community-focused café that values innovation and great service
- Employee Discounts