Guest Room Attendant

4 weeks ago

Manama, Manama, Bahrain RESO Full time
Join Our Team

Four Seasons Hotel Bahrain Bay is part of Four Seasons Hotels and Resorts, the world's leading luxury Hospitality Company. Join us and become part of our diverse and rich team, built on mutual respect, teamwork, passion and excellence in service. Our culture fosters an environment where employees can grow and thrive.

We are looking to hire a Guest Room Attendant to join our dynamic Housekeeping Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many; we are most effective when we work together cooperatively, respecting each other's contribution and importance.

Responsibilities Include (but Are Not Limited To)
  1. Clean guestrooms as assigned by management and in accordance with hotel standards.
  2. Inspect all rooms (vacant or occupied) checking standard of cleanliness, missing guest amenities and/or supplies.
  3. Provide genuine hospitality and recognition in the work area. Promote hotel services and products.
  4. Anticipate guest needs and take ownership of guest concerns and requests; act decisively to ensure guest satisfaction. Offer a special service touch when an opportunity is presented.
  5. Be proficient in the safe handling of all relevant equipment and machinery; report defects and accidents to management immediately.
  6. Immediately report and hand into Housekeeping Office any property or guest keys found in 'check out' rooms.
  7. Keep linen rooms tidy, correctly stocked, and closed when not in use. Ensure working equipment is always clean, tidy, and in good working order.
  8. Report to the manager the rooms that do not require service or which have Privacy signs in the assigned area.
  9. Report to managers any blankets, bedspreads, valances, etc. that need changing.
  10. Report any damages/repairs/maintenance inserted in HotSOS.
  11. Complete deep cleaning of rooms as allocated by managers.
  12. Report to your managers anything or anyone suspicious and a Health and Safety hazard.
  13. Carry out any other cleaning duties as specified by your manager.
  14. Work harmoniously and professionally with co-workers and hotel employees.
Preferred Qualifications And Skills
  1. High School education or equivalent experiences.
  2. Preferred experience in a luxury hotel in Housekeeping.
  3. High level of attention to detail.
  4. Knowledge and the ability to operate cleaning equipment.
  5. Ability to understand and have a working knowledge of English.
  6. Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.
What do we offer?
Tax-free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning & Development Program, vibrant staff fitness facilities including Swimming Pool, and many more.

About The Destination
Bahrain, a nation comprising more than 30 islands in the Arabian Gulf, has been at the center of major trade routes since antiquity. In its modern capital, Manama, the acclaimed Bahrain National Museum showcases artifacts from the ancient Dilmun civilization that flourished in the region for millennia.

We look forward to receiving your application
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