Unit Head

3 weeks ago

Manama, Manama, Bahrain Propel Consult Full time

Responsible for driving business growth through acquiring new clients, renewals and maintaining strong relationship with existing clients.

Key Responsibilities
  • Responsibilities will be expected to be developed and finalized over time and will include, but will not be restricted to:
  • Lead, manage, support and motivate the existing sales team to achieve targets, whether general or life insurance, and provide excellent customer service,
  • Source and hire sales executives as and when needed.
  • Provide or arrange technical training to sales team to enhance insurance product knowledge to improve response to customers
  • Assess and utilize technology to increase efficiency and enhance the customers experience
  • Develop promotional schemes, advertisement and publicity to increase revenue and enhance the company's brand image.
  • Develop marketing strategy and planning including budgets and forecasts. Involve all team members in these as owners.
  • Conduct market research, identify and exploit opportunities for new business from new clients or new products, cross and up selling, and get all team members involved.
  • Management/administration tasks relating to sales and the sales team including co-ordination with office staff and other managers
  • Be fully aware of existing regulations as well as impending revisions. Ensure that all activities comply with CBB regulations and other laws of the Kingdom of Bahrain.
  • Develop and maintain strong relationships with suppliers (insurance companies) as well as corporate and retail clients.
  • Set up, manage and Monitor customer feedback on preferences and our performance.
  • Resolve customer complaints regarding sales and service. Liaise and negotiate with insurance companies for satisfactory resolution of contentious claims. Support team in these matters.
  • Source and focus on major clients personally as well as support and encourage team in doing the same.
  • Detailed reports on results, achievements, activities of the sales and marketing team, both periodic scheduled as well as unscheduled.
Requirements
  • A Bachelor's Degree in any branch followed by a minimum of Ten years of relevant industry experience at the same level; intimate knowledge of the Bahraini and/or GCC market strongly preferred.
  • Professional qualifications in Sales or Marketing or Insurance qualification is plus

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