English Language Teacher

4 days ago

Manama, Manama, Bahrain Kaplan International Full time

English Language Teacher

Job Description

Kaplan International Languages - Mission Statement and Core Values

Kaplan helps individuals achieve their educational and career goals. We build futures one success story at a time. Our core values of Integrity, Knowledge, Results, Support, and Opportunity define our company culture and provide the framework for what we deliver to our customers and employees each day. We succeed when our students succeed. All Kaplan divisions, including Kaplan International Languages, share the same Mission and Values as our parent company, Kaplan, Inc.

Location

Bahrain

Reports

This position reports to the Director of Learning (DOL).

Objective

The English Language Teacher works alongside the DoL to support the teaching team and assist with academic administration and the delivery of K+ products and services. They deliver well-planned, engaging, and successful lessons in line with the KI Languages Teaching Standards. They ensure all students have the best Kaplan Experience through top-quality customer service and by making the welfare and safeguarding of students a priority.

Duties

  1. Administrative
    1. Assist the DOL in the organisation and delivery of academic weekly duties such as testing administration and invigilation, inducting new students, stocktaking of resources, checking student reports, assisting with management of the student study areas, monitoring and reporting on student attendance, issuing warnings, and any other administrative processes that support the smooth running of the academic department.
    2. Process individual student reports.
    3. Keep accurate and up-to-date records of work including materials used in class.
    4. Complete the attendance portal within 10 minutes of each lesson starting (or returning from break) and report any absences according to school procedures.
  2. Teaching
    1. Conduct regular tutorials in accordance with the KI Languages Independent Learning policy.
    2. Plan, prepare, and deliver lessons in accordance with the standards outlined in the KI Languages Teaching Standards.
    3. Set homework in line with school policy including exercises on K+ Learning Space and ensure all homework is returned within 1 week.
    4. Teach a lesson bank of up to 25 hours per week plus additional cover where necessary.
  3. Academic
    1. Contribute to the development of KI Languages materials through trialling and feedback.
    2. Produce regular personalised reports on student progress when required.
    3. Promote independent learning via needs analysis, tutorials, support, and reports.
    4. Write lesson plans as and when requested by the DOL for formal observations, inspections, or professional development purposes.
  4. Customer Service
    1. Provide exceptional customer service to both internal and external customers at all times.
    2. Participate in the induction of new students, ensuring the induction is delivered with the customer journey in mind.
    3. Be helpful and courteous to students and their representatives.
  5. Compliance
    1. Have a good working knowledge and understanding of procedural documents and KI Languages policies relevant to the role.
    2. Be familiar with all Kaplan and Tamkeen inspection criteria relevant to the department.
    3. All employees of Kaplan International Languages have a responsibility for data protection. They are obliged to undertake training and have a duty to adhere to our Data Protection policies.
  6. General
    1. Answer the telephone in a prompt, polite manner and field calls appropriately.
    2. Attend the teachers' meeting once per week and take minutes, if required.
    3. Be proactive about both your personal and professional development including attendance/completion of all compulsory training sessions and actively participate in any training offered.
    4. Undertake other duties as deemed necessary by the line manager.
  7. Sales & Marketing
    1. Develop a good knowledge of KI Languages courses and services to deal effectively with day-to-day queries from existing and prospective customers.
  8. Welfare
    1. All members of the school team are responsible for all aspects of our students' safeguarding and welfare in conjunction with the wider school and company management teams.

Qualifications (Essential)

  • Bachelor's degree
  • TEFLI Status - For example via a CELTA or equivalent

Qualifications (Desirable)

  • TEFLQ Status - For example via a DELTA or equivalent
  • Qualified EFL examiner status (Cambridge/IELTS)

Experience (Essential)

  • Experience in administration work (preferably in an ELT environment)
  • Experience in developing learner autonomy
  • Experience in effective student counselling and tutorials
  • Experience in teaching a variety of levels
  • Experience in teaching exam preparation and/or business classes
  • Experience in using IWB's in the classroom
  • Experience in working in a customer-facing environment
  • 2 years EFL teaching experience

Experience (Desirable)

  • Experience in student assessment

Competencies (in alphabetical order)

  • Ability to deal with and resolve a high volume of queries efficiently
  • Ability to develop learner autonomy with students
  • Ability to find and present solutions to problems
  • Ability to motivate others to achieve goals
  • Ability to relate to and build rapport with international students
  • Ability to teach effectively, achieve results and inspire students to learn
  • Ability to use initiative when required
  • Ability to work effectively on an individual basis and as a member of a team
  • Excellent communication skills
  • Excellent IT skills including MS Office
  • Excellent organisation skills and ability to multitask, manage conflicting priorities and meet deadlines
  • Exceptional customer service ethos
  • High level of patience and approachability
  • High level of self-motivation and a commitment to personal development
  • Knowledge of IWB programs and educational technology
  • Strong attention to detail and high level of data accuracy
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