Data Center Technician
2 weeks ago
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to our customers' services.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate across AWS to deliver high safety and security standards while providing capacity at the lowest possible cost, in an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
RoleWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians troubleshoot and resolve a range of data center infrastructure issues including hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.
Key responsibilities- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs)
- Performing root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
About the teamA diverse team at AWS values diverse experiences. If you do not meet all of the preferred qualifications and skills, we encourage you to apply. If your career is just starting or follows a non-traditional path, you are welcome to apply.
QualificationsBasic Qualifications
- Bachelors Degree in IT, Computer Engineering or Computer Science
- Experience with computer hardware troubleshooting and repair
Preferred Qualifications
- Bachelor's degree in information technology or computer science
- Basic knowledge of Linux and experience with network protocols
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - Amazon Data Services Bahrain W.L.L. - F51
Job ID: A3078379
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