Housekeeping Attendant

A Housekeeping Attendant will support all Housekeeping and Laundry requests from guests by analyzing each request and delegating tasks among team members to ensure efficient and timely service, providing an exceptional experience for our guests.

What will I be doing?

As a Housekeeping Attendant, you will support all aspects of the Housekeeping and Laundry teams by delegating daily activities within the hotel. Your responsibilities will include:

• Maintaining high standards in Housekeeping and Laundry, aligned with hotel brand standards.
• Monitoring the appearance, standards, and performance of team members, emphasizing training and teamwork.
• Providing excellent guest service.
• Managing room availability and release in coordination with Floor Housekeeping Supervision.
• Controlling department operations, including employee scheduling, master key management, incident reporting, and linen and uniform handling.
• Checking guest information in CRM daily to meet preferences and requests promptly.
• Requesting flowers for special occasions and providing embroidered linen for events like weddings.
• Managing monthly Lost and Found items and donations.
• Checking and coordinating laundry uniforms for cleaning or repair.
• Controlling document and personnel movement within the department, including daily linen releases and laundry operations.
• Processing daily guest clothing releases for laundry service.
• Closing monthly laundry expenses and supplies.
• Replacing the Laundry Attendant during holidays, days off, or absences.

  What are we looking for?

  A Hilton Housekeeping Attendant embodies our commitment to guest service and teamwork. To succeed in this role, you should demonstrate:

  • Strong planning and organizational skills.
  • Excellent oral and written communication.
  • Previous laundry experience.
  • Good interpersonal skills.
  • Intermediate computer skills, including Microsoft Office.
  • A dedication to high-quality customer service.
  • High standards of cleanliness.

  Additional advantageous qualities include:

  • Ability to work well in a team.
  • Attention to detail.
  • Positive attitude.

  What will it be like to work for Hilton?

  Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to extended-stay suites. For nearly a century, Hilton has been committed to providing exceptional guest experiences through outstanding service, amenities, and value. Our vision is "to fill the earth with the light and warmth of hospitality," and our Team Members are central to achieving this goal.

  Work Locations

  Hilton Bahrain

  Schedule

  Full-time

  Brand

  Hilton Hotels & Resorts

  Job

  Housekeeping and Laundry