Dir-Food & Beverage

2 weeks ago

Manama, Manama, Bahrain RESO Full time
Additional Information

Job Number 25091813

Job Category Food and Beverage & Culinary

Location The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary

Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education And Experience
  • Hospitality Graduate; 4 years experience in the same role in Marriott Luxury brand or similar competitors .
  • Strong knowledge in wine and food service

Skills And Knowledge
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
  • Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals
  • Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
  • Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
  • Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
  • Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.
  • Establishes challenging, realistic and obtainable goals to guide operation and performance.
  • Strives to improve service performance.

Developing and Maintaining Budgets
  • Develops and manages Food and Beverage budget.
  • Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
  • Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
  • Focuses on maintaining profit margins without compromising guest or employee satisfaction.

Leading Food and Beverage/Culinary Team
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
  • Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
  • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
  • Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
  • Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.

Ensuring Exceptional Customer Service
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Empowers employees to provide excellent guest service.
  • Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
  • Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.

Managing and Conducting Human Resource Activities
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
  • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
  • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
  • Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
  • Brings issues to the attention of Human Resources as necessary.
  • Ensures employees are treated fairly and equitably.
  • Coaches team by providing specific feedback to improve performance.

Additional Responsibilities
  • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
  • Order and purchase equipment and supplies.

LI_NS1

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
#J-18808-Ljbffr

  • Food and Beverage Associate

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    Food and Beverage AssociateWe are seeking a skilled Food and Beverage Associate to join our team. As a key member of our hospitality staff, you will play a vital role in delivering exceptional guest experiences.

  • Food & Beverage Director

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    Food & Beverage Operations ManagerThe ideal candidate will have a proven track record in orchestrating seamless Food & Beverage operations, ensuring both the front and back of house are finely tuned.About the RoleWe are seeking a highly skilled Food & Beverage Manager to join our dynamic team. As the Food & Beverage Manager, you will bring a heightened level...

  • Food and Beverage Operations Manager

    1 week ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job Title: Food and Beverage Operations ManagerAbout the Role:The Assistant Food and Beverage Manager is a vital member of our hospitality team, responsible for ensuring exceptional guest experiences in all Food and Beverage outlets. This role requires a high level of dedication, teamwork, and customer service skills.Key Responsibilities:- Oversee the...

  • Assistant Food and Beverage Manager

    2 weeks ago

    Manama, Manama, Bahrain RESO Full time

    An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.What will I be doing?As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing...

  • Food & Beverage Manager

    2 weeks ago

    Manama, Manama, Bahrain RESO Full time

    Company DescriptionRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.Company DescriptionRadisson Hotel Group is one of the...

  • Food and Beverage Operations Manager

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    An exciting opportunity is available for an experienced Food and Beverage professional to join our team as Assistant Food and Beverage Manager.Job SummaryThe successful candidate will be responsible for assisting with the management of food and beverage operations, ensuring exceptional guest experiences, and developing a high-performing team.Key...

  • Food and Beverage Operations Manager

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an exceptional guest experience.Key Responsibilities:Oversee the day-to-day operations of Food and Beverage outletsMaintain high levels of customer service and satisfactionRecruit, manage, train, and develop...

  • Food & Beverage Associate

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    SummaryThe F&B Associate is responsible for providing outstanding service to restaurant guests. This includes presenting menu options, offering recommendations when needed, serving food and beverages, and addressing any guest inquiries.Key ResponsibilitiesGreet and seat guests as they enter the restaurant.Present menus, answer questions about menu items, and...

  • Food and Beverage Assistant

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job OpportunityWe are seeking an entry-level candidate who is eager to learn and grow.The ideal candidate will be responsible for preparing high-quality food, making a range of hot and cold beverages, and carrying out opening and closing duties efficiently.This opportunity is perfect for someone who is willing to learn new skills, has good communication and...

  • Food & Beverage Operations Manager

    2 weeks ago

    Manama, Manama, Bahrain Infoempregos Full time

    Job Description:We are seeking a highly skilled and experienced Food and Beverage Manager in Bahrain to oversee and optimize all aspects of our F&B operations.We are offering a position for candidates with no experience, but who are motivated to learn and grow. If you are a proactive person, get in touchRequirements:Willingness to learn and develop new...