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Pricing Specialist

1 month ago

Manama, Manama, Bahrain Starlinks Full time

Job Overview:

We are seeking a detail-oriented and proactive Pricing Specialist to join our Sales team, with the opportunity to be based in Khobar, Jeddah, or Riyadh. In this role, you will be responsible for managing daily pricing inquiries from our sales team, direct customers, and overseas partners. The ideal candidate will also focus on improving the quote-to-conversion ratio and growing our gross profit margin (GP%) across our services. Additionally, you will play a key role in identifying and establishing new overseas partnerships to expand and strengthen our service offering.

Manage Daily Pricing Inquiries:

  • Respond promptly and accurately to pricing inquiries from the sales team, direct customers, and overseas partners.
  • Ensure all pricing requests are reviewed, processed, and communicated in a timely and professional manner.
  • Collaborate with other departments (sales, operations, logistics) to gather necessary information for accurate pricing.

Focus on Quote Conversion and Gross Profit Margins (GP%):

  • Continuously analyze pricing strategies to improve the quote-to-conversion ratio, ensuring that more quotes translate into successful sales.
  • Monitor and track gross profit margins (GP%) for each service, identifying areas for improvement and implementing strategies to increase profitability.
  • Work closely with the sales team to understand market trends and competitor pricing, ensuring our pricing remains competitive while optimizing profit margins.

Identify and Establish Overseas Partnerships:

  • Actively seek and identify potential overseas partners that can help strengthen our service offering and expand our market reach.
  • Collaborate with international partners to negotiate pricing and terms that benefit both parties.
  • Build and maintain strong relationships with overseas partners, ensuring consistent service quality and alignment with company objectives.

Pricing Strategy and Analysis:

  • Develop and implement effective pricing strategies that align with market trends, customer demands, and company goals.
  • Regularly analyze sales data, customer feedback, and market conditions to adjust pricing models as needed.
  • Conduct competitive benchmarking to ensure pricing remains competitive while maintaining profitability.

Collaboration with Cross-functional Teams:

  • Work closely with the sales, operations, and finance teams to ensure alignment on pricing strategies and service offerings.
  • Provide pricing support and insights during sales meetings, contract negotiations, and other customer interactions.
  • Assist in preparing pricing proposals, quotes, and contracts, ensuring accuracy and profitability.

Continuous Process Improvement:

  • Identify opportunities for process improvements within the pricing function and implement changes to streamline workflows.
  • Contribute to the development of pricing tools, reports, and dashboards to support better decision-making.

Reporting and Documentation:

  • Maintain accurate records of pricing decisions, customer interactions, and partner agreements.
  • Prepare regular reports on pricing performance, sales conversion rates, and profit margins for senior management.

Market Intelligence and Trends:

  • Stay informed about industry trends, competitor activities, and customer behavior to inform pricing decisions.
  • Provide insights into market conditions and customer demands to influence the development of new pricing models or offerings.

Customer Relationship Management:

  • Assist in managing key customer accounts by providing timely and accurate pricing information.
  • Address any pricing-related inquiries or disputes from customers in a professional and efficient manner.

Training and Knowledge Sharing:

  • Provide training and support to the sales team on pricing strategies, tools, and best practices.
  • Share knowledge and insights on pricing trends and techniques with the broader team to improve overall pricing capabilities.

Job Requirements:

  • Bachelor's degree in Business, Finance, Economics, or a related field.
  • 2+ years of experience in pricing, sales support, or a related role, preferably in a B2B or international setting.
  • Strong analytical skills with the ability to evaluate pricing data, market trends, and competitor pricing.
  • Excellent communication and negotiation skills (English & Arabic) are must, with the ability to work cross-functionally with internal teams and external partners.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and pricing software/tools.

Preferred Skills:

  • Experience in working with overseas partners and international markets.
  • Knowledge of pricing strategies and best practices inthe industry.
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