CRM Manager

3 days ago Be among the first 25 applicants

Havelock One Interiors is looking for a 'CRM Manager' to join us in Bahrain.

Background

Since 1998, Havelock One Interiors has established itself as a leading turnkey fit-out service provider in the Middle East. We specialize in interior contracting and the manufacturing of bespoke joinery, metal works, and sophisticated shop-fittings.

As a result of expansion in the key growth market of Bahrain, we are seeking to appoint experienced leaders to take our business forward. Therefore, we are offering interviews with well-qualified candidates who are looking to further their careers. We offer an established work environment and a loyal and respectful corporate culture.

Established over 25 years ago, Bahrain is our operational hub where our specialist joinery and metal-work manufacturing teams, as well as most of the back-office functions, are based. Our turnkey fit-out contracting arms are operating in Bahrain, UAE, Qatar, Kuwait, and KSA.

Role Summary

To drive the adoption, functionality, and efficiency of our HubSpot CRM platform across marketing, sales, and executive management teams proactively. This pivotal role ensures the accuracy and integrity of our data, creates insightful dashboards, and manages system updates and integrations to provide a unified voice of truth for business reporting.

The ideal candidate will possess deep expertise in HubSpot, excel at stakeholder management, and bring a self-starter mindset to optimize processes, deliver training, and implement solutions that enhance decision-making across the organization.

Role Description

HubSpot CRM Management

• Ensure the CRM is fully optimized and aligned with the business needs of marketing, sales, and executive management
• Maintain data accuracy through regular cleansing and validation processes
• Monitor system performance, manage updates, and address bugs to ensure a seamless user experience
  
  

Dashboard Creation and Reporting

• Design, build, and maintain dashboards that provide actionable insights for all stakeholders
• Ensure data and reporting consistency across all teams, enabling informed decision-making
  
  

Stakeholder Collaboration

• Work closely with marketing, sales, and executive management to ensure teams are using the CRM effectively and adhering to best practices
• Gather feedback from stakeholders to identify system improvements and training needs
  
  

Training and Support

• Develop and deliver training programs to upskill teams on HubSpot functionalities
• Provide ongoing support to users, fostering adoption and addressing challenges
  
  

Integration Management

• Lead the integration of HubSpot with the business'''''''' financial tools, creating a centralised source of truth for reporting
• Collaborate with IT and finance teams to streamline data flow and ensure alignment with business goals
  
  

Proactive System Enhancement

• Identify opportunities to enhance workflows and automation within HubSpot
• Stay updated on HubSpot's latest features and updates, implementing relevant advancements to benefit the business
  
  

Personal qualities

• The ideal candidate for the CRM Manager role has the following skills, personal qualities, and experiences
• Extensive experience managing HubSpot CRM, including advanced workflows, reporting, and integrations
• Proven ability to manage multiple stakeholders and navigate cross-functional collaboration
• Strong analytical skills with the ability to insightful dashboards and reports
• Exceptional problem-solving skills and attention to detail in maintaining data accuracy
• Experience with CRM integrations, particularly with financial systems, is a strong advantage
• Excellent communication and training delivery skills to engage users at all levels of the organization
• Proactive self-starter with the ability to identify and implement process improvements
  
  

This role offers a unique opportunity to drive innovation and efficiency, ensuring that data and insights empower our teams to achieve their goals

We are looking forward to receiving your application for the position of 'CRM Manager' in case you meet the above-mentioned criteria.

Shortlisted candidates will be contactedSeniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionOther
• IndustriesConstruction

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