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Director of Housekeeping
1 month ago
Director of Housekeeping · As Director of Housekeeping, you will take ownership of guest rooms, ensuring a clean and comfortable space for our guests, while leading and motivating your team to create memorable experiences. · Key Responsibilities: · Manage day-to-day operations, s ...
Director of Housekeeping · You will be responsible for managing guest rooms, ensuring they are clean and comfortable, and creating a memorable experience for our guests. You will lead and motivate your team to achieve high standards of cleanliness and luxury. · Key Responsibiliti ...
Director of Housekeeping - Manama - Raffles Hotels & ResortsRaffles Hotels & Resorts Manama
منذ 6 أيام
Raffles Hotels & Resorts invites applications for the Director of Housekeeping role.
About Raffles Al Areen Palace BahrainLocated in Bahrain, Raffles Al Areen Palace Bahrain is a 5-star luxury resort that offers an unparalleled level of comfort and service. With 78 private pool villas, each ranging from 400 to 1,000 square meters, guests can enjoy ultimate relaxation and privacy. Our team of Raffles Legendary Butlers provides exceptional service and attention to detail, creating unforgettable moments for each guest.
The resort's strategic location near Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater makes it an ideal choice for cultural, entertainment, and business destinations.
About the JobWe are seeking a highly skilled and experienced Director of Housekeeping to lead our housekeeping team and ensure that our guests receive a clean, comfortable, and luxurious space.
Key Responsibilities:- Manage the day-to-day operation of the housekeeping department, supervising a large team of Room Attendants to achieve high standards of cleanliness and luxury.
- Deliver daily briefings with the Room Attendant team, highlighting VIPs and setting daily initiatives.
- Enhance attention to detail to drive cleanliness and presentation results.
- Develop communication skills and liaise with other departments in the hotel to deliver smooth service to all guests.
- Inspect guest rooms to provide unique and magical moments for our guests.
- Coach Room Attendants throughout the daily operation, providing feedback to enhance the quality of their work.
- Work in tandem with our outsource laundry team to ensure the operation runs effectively and efficiently.
- Keep guests at the forefront of your mind, tailoring housekeeping services to meet their unique needs.
- Responsible for recruiting new talent for the housekeeping team.
- Control payroll costs and manage budgets and forecasts.
- Nurture, support, and guide your team to grow and develop.
- Ensure all equipment is in good working order and arrange repairs where necessary.
- Oversee the retrieval, safekeeping, and distribution of all lost and found items.
- Experience working in a truly global work environment is essential.
- Prior pre-opening experience is highly preferred, with a strong understanding of operational and logistical aspects.
- Excellent organizational and time management skills with a keen eye for detail.
- Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Financial management experience, with the ability to manage budgets, control costs, and maximize operational efficiency.
- Passionate about delivering exceptional guest service and creating memorable experiences.
- Knowledge of luxury hospitality trends and industry best practices.
- Strong problem-solving skills with the ability to think creatively while maintaining operational excellence.
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities.
