Current jobs related to Team Leader, B2B Telesales - Manama, Manama - Zain Bahrain

  • ZAIN1145 - B2B - Telesales Trainee

    2 weeks ago

    Manama, Manama, Bahrain RESO Full time

    About The RoleThe duties of a telesales representative range from lead generation to direct sales and customer relations. An effective telesales agent will close leads and ensure customers are satisfied enough to continue doing business with their company.Main Responsibilities and DutiesReach out to existing and potential customers to present our product and...

  • Sales Operations Leader

    1 week ago

    Manama, Manama, Bahrain beBeeLeadership Full time

    About This RoleThis is a dynamic leadership position that requires an exceptional sales professional to drive sales operations effectiveness.The ideal candidate will possess strong communication and interpersonal skills, with the ability to motivate and inspire a team to achieve set targets and profitability goals.Key Responsibilities:Develop and implement...

  • Operational Specialist

    3 days ago

    Manama, Manama, Bahrain beBeeTelecommunications Full time 2,400 - 4,200

    Job Description:">To support the management and administration of B2B operations, B2B solutions Service delivery and managed solutions including maintenance contract agreements, ensuring compliance and facilitating effective communication between stakeholders.">About The Role:">Assist in the preparation, review, and management of B2B contract agreements,...

  • ZAIN1849 - B2B Operations Specialist

    4 days ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    Join to apply for the ZAIN1849 - B2B Operations Specialist role at Zain BahrainJoin to apply for the ZAIN1849 - B2B Operations Specialist role at Zain BahrainAbout The RoleTo support in the management and administration of B2B operations, B2B solutions Service delivery and managed solutions including maintenance contract agreements, ensuring compliance and...

  • Generation Z, B2B Operations

    3 weeks ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    ZAIN1625 - Generation Z, B2B Operations & AMC TraineeOperationDivisionOtherLocationClosing Date21-May-2025About ZainZain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here:...

  • Leader of Revenue Growth

    2 days ago

    Manama, Manama, Bahrain beBeeCommercial Full time 90,000 - 120,000

    About This OpportunityWe are seeking a seasoned Sales and Marketing leader to drive revenue growth through strategic commercial initiatives.Key ResponsibilitiesOversight of commercial strategies ensuring alignment with business processes to impact all revenue streams.Leadership in developing and implementing short-term and long-term strategies across sales,...

  • Service Team Leader

    2 weeks ago

    Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    Job Title: Service Team Leader (Automotive)Department: Service / After-SalesReports To: Service Manager / Aftersales ManagerLocation: [Bahrain]Job Type: [Full-Time]Job Summary:The Service Team Leader (Automotive) is responsible for overseeing the daily operations of the service department, ensuring high levels of customer satisfaction, efficiency in vehicle...

  • ZAIN1515 - ICT Specialist (B2B Pre-sales)

    3 weeks ago

    Manama, Manama, Bahrain Zain Bahrain Full time

    About The RoleICT Specialist in the B2B division plays a crucial role in driving business growth by supporting the sales team with expertise in ICT/ telecom solutions. The role collaborates closely with potential clients, understanding their unique requirements and presenting compelling proposals that align with their business objectives.About The RoleICT...

  • Service Team Leader

    2 weeks ago

    Manama, Manama, Bahrain Client of Domo Ventures W.L.L. Full time

    Bachelor of Business Administration (Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionJob Summary:The Service Team Leader (Automotive) oversees the daily operations of the service department, ensuring high customer satisfaction, efficient vehicle service delivery, and effective team coordination. Responsibilities include supervising...

  • Retail Team Leader

    1 day ago

    Manama, Manama, Bahrain beBeeLeadership Full time 4,500 - 6,000

    Dynamic Retail Leadership RoleWe are seeking an exceptional leader to spearhead our sales team and drive business growth. As a Department Manager, you will be responsible for leading by example, developing and managing team schedules, conducting regular briefings and floor walks, and ensuring continuous product knowledge updates.The ideal candidate possesses...

Team Leader, B2B Telesales

1 month ago

Manama, Manama, Bahrain Zain Bahrain Full time

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers as of March 31, 2024.

About the Role

The team leader will be in charge of maximizing the sales operations effectiveness by producing high quality leads and motivating the team to achieve the agreed set targets and profitability goals. Manage existing clients contract upgrade and renewals. Provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner.

Main Responsibilities and Duties
  1. Be the driving force behind the telesales team, motivating the team and improving performance.
  2. Provide coaching, training, and performance feedback to the team members.
  3. Develop and implement effective telesales strategies to drive new sales, upgrade and contract renewals.
  4. Identify and pursue new business opportunities within the SME segment.
  5. Build and maintain strong relationships with key clients and segment influencers.
  6. Manage individual and team sales funnel.
  7. Provide timely feedback to senior management regarding performance.
  8. Keep track of all files using Excel spreadsheets.
  9. Maintain accurate records of all sales and activity reports on a daily, weekly, and monthly basis.
  10. Adhere to all company policies, procedures, and business ethics and ensure that they are communicated and implemented within the team.
  11. Set examples for Sales Advisors in areas of personal character, commitment, organizational and selling skills, and work habits.
  12. Manage absence and employee relations, including investigation meetings.
  13. Identify opportunities, produce leads, and book appointments for the sales force with the emphasis on high quality leads.
  14. Use initiative to identify and follow up opportunities with companies who are not already on the database.
  15. Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business.
  16. Work closely with the marketing team to achieve sales objectives.
  17. Negotiate commercial terms within set guidelines.
  18. Contribute to the team performance by sharing and implementing best practice ideas.
  19. Handle complaints, escalations, and practice rapid intervention.
  20. Enhance daily processes of the function.
Qualifications and Experience

Bachelor's degree in Business, Marketing, or any related field.

A minimum of 5 to 8 years of experience in sales and business development.

Prior experience in telesales or call center operations is preferred.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):


#J-18808-Ljbffr