Operations specialist

3 weeks ago


Manama, Manama, Bahrain RESO Full time
We are looking for a highly organized and client-focused Operations Specialist to join our team in Manama. This role will be the first line of contact for all investor-related inquiries—ranging from affluent individuals to institutional clients—with the potential to grow into a Head of Operations role. You will support clients across their full lifecycle with ATME, from onboarding and KYC to deposits, withdrawals, transaction tracking, and reporting. Your role will require coordination with legal, compliance, and finance teams to ensure smooth, compliant operations and exceptional service. Key Responsibilities: Serve as the first point of contact for client inquiries, onboarding, and platform navigation Guide clients through onboarding, including KYC/AML documentation submission, verification, and compliance checks Collaborate with Compliance to manage due diligence, documentation, and approvals Support operational processes including deposits, withdrawals, fund transfers, and transactions management. Manage client support tickets, calls, and platform-related questions with professionalism and clarity Track client activity, ensure accurate reporting, and deliver operational statements as needed Identifying and promptly escalating any suspicious activity observed during client interactions or transaction monitoring to the Compliance Function Resolve issues promptly while maintaining a client-first approach and high service standards Contribute to internal process improvements to enhance the investor experience. Coordinate with cross-functional teams to solve operational challenges and improve processes Implement best practices to enhance accuracy, efficiency, and overall investor experience Prepare and present regular performance reports and data insights to stakeholders Qualifications:3–6 years of experience in similar roles in financial services or fintech operations (digital asset experience is a plus). Strong understanding of KYC/AML processes, onboarding, and compliance operations. Excellent attention to detail, communication, and organizational skills. Ability to coordinate across departments and manage multiple client cases simultaneously. Fluency in English and Arabic is required. Ideal Candidate Profile Candidates with prior experience in client-facing operational roles at regulated crypto or fintech companies. Strong document management, stakeholder communication, and KYC expertise are key to success in this role.
#J-18808-Ljbffr

  • Manama, Manama, Bahrain Bahrain Specialist Hospital Full time

    Talent Acquisition Specialist · We're looking for a passionate and dedicated Talent Acquisition Specialist to contribute to our mission of changing the world, one hire at a time. · What You'll Do: · Sourcing & Engaging Top Talent: Tap into various channels to find exceptional can... Job Title: IT Support Specialist · We are seeking a highly skilled and...


  • Manama, Manama, Bahrain beBee Careers Full time

    Operations Execution SpecialistWe are seeking an experienced Operations Execution specialist to optimize and refine our operational processes. This critical role ensures seamless execution of operations, aligning with our strategic objectives.Key Responsibilities:


  • Manama, Manama, Bahrain beBee Careers Full time

    Technical Operations SpecialistWe are currently seeking a Technical Operations Specialist who shares our desire to prove that industry can do it.The successful candidate will be responsible for coordinating the planning, scheduling, and execution of preventative and scheduled maintenance of all equipment to ensure maintenance activities are delivered to meet...


  • Manama, Manama, Bahrain beBee Careers Full time

    Operational Support SpecialistThis is an exciting opportunity to join our team as an Operational Support Specialist. In this role, you will be responsible for supporting administrative and operational tasks, managing correspondence, and organizing files and documents. If you are a motivated and detail-focused individual looking for an opportunity to develop...


  • Manama, Manama, Bahrain beBee Careers Full time

    Job Title: Crane Operating SpecialistLocation: We are seeking a skilled and experienced Crane Operating Specialist to join our team. The successful candidate will be responsible for operating mobile cranes safely and efficiently, ensuring compliance with safety regulations.Responsibilities:Operate mobile cranes in accordance with established safety...


  • Manama, Manama, Bahrain beBee Careers Full time

    Job Title: Port Operations SpecialistDescription:We are seeking a highly skilled and experienced Port Operations Specialist to join our team. The ideal candidate will have a strong background in shipping and logistics, with excellent operational and commercial skills.Key Responsibilities:Assist vessel operators in handling port calls for cargo operations,...


  • Manama, Manama, Bahrain beBee Careers Full time

    Job Title: HR Operations SpecialistThis role is responsible for managing HR operations and initiatives, ensuring smooth and welcoming experiences for new hires, and maintaining accurate tracking of employee information.


  • Manama, Manama, Bahrain beBee Careers Full time

    Job DescriptionThe Operations Specialist will play a critical role in ensuring the security of our nation's digital infrastructure. This position requires a minimum of 10 years' professional experience related to the position, with a strong background in data analysis and technical support.The ideal candidate will have a bachelor's degree in science,...


  • Manama, Manama, Bahrain beBee Careers Full time

    **Job Description:**Sales Operations SpecialistWe are seeking a highly skilled Sales Operations Specialist to support our sales teams globally. The ideal candidate will have experience in sales operations, preferably in the technology industry.**Key Responsibilities:Support all aspects of day-to-day sales operations globally.Ensure accurate opportunities and...


  • Manama, Manama, Bahrain beBee Careers Full time

    Job Description**Streamlining Operational Processes**We are seeking an experienced Operations Execution specialist to drive operational excellence and efficiency across our organization. This role is crucial for ensuring that our operations run smoothly, aligning with our strategic objectives.Execute operational plans and strategies that align with company...