Current jobs related to Customer service agent - Manama, Manama - DSV - Global Transport And Logistics

  • Customer service agent

    7 days ago

    Manama, Manama, Bahrain RESO Full time

    This is a full-time on-site role for an Operation Agent located in Manama. The Operation Agent will be responsible for tasks related to order tracking, coordinating pickups and deliveries, ensuring timely and efficient service, and maintaining excellent customer relationships. Qualifications Analytical Skills, Communication, and Customer Service skills Sales...

  • Customer services

    3 weeks ago

    Manama, Manama, Bahrain Clarendon Parker Bahrain Full time

    The Counter Agent is responsible for answering customer inquiries both over the phone and across the counter, ensuring that collection and deliveries of shipments are processed as per network standards and providing a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible for...

  • Customer service representative

    1 week ago

    Manama, Manama, Bahrain RESO Full time

    BRIEF DESCRIPTION OF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service. This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone....

  • Customer service representative

    1 week ago

    Manama, Manama, Bahrain RESO Full time

    BRIEF DESCRIPTION OF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service. This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone....

  • Customer service representative

    7 days ago

    Manama, Manama, Bahrain Braxtone Group. Full time

    1. BRIEF DESCRIPTION OF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service. This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the...

  • Customer service representative

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    BRIEF DESCRIPTION OF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service. This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone....

  • Customer service representative

    1 day ago

    Manama, Manama, Bahrain RESO Full time

    The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service. This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone. DUTIES ACTUALLY PERFORMED BY THIS...

  • Customer Service Representative

    4 days ago

    Manama, Manama, Bahrain Clarendon Parker Bahrain Full time

    **Job Overview**We are seeking a highly skilled and customer-focused Counter Agent to join our team at Clarendon Parker Bahrain. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment, handling multiple tasks simultaneously, and providing exceptional customer service.As a Counter Agent, you will be responsible for...

  • Customer Service Representative

    2 days ago

    Manama, Manama, Bahrain RESO Full time

    BRIEF DESCRIPTION OF JOB FUNCTIONThe Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the...

  • National Customer Support Agent

    6 days ago

    Manama, Manama, Bahrain Al Futtaim Private Company (LLC) Full time

    The National Customer Support Agent at Al Futtaim Private Company (LLC) is a key member of our customer service team, responsible for resolving customer inquiries and issues in a timely and professional manner. This role requires excellent communication skills, a patient demeanor, and a commitment to delivering exceptional customer experiences.Key...

  • Customer Service Professional

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    Job Overview">The Contact Centre Agent plays a crucial role in delivering exceptional customer experiences. This individual is responsible for handling incoming and outgoing calls, providing sales support, and resolving customer queries.

  • Hospitality Services Agent

    4 days ago

    Manama, Manama, Bahrain Gulf Air Group Full time

    Gulf Air Group is seeking a Hospitality Services Agent to provide exceptional customer service at Bahrain International Airport.About the RoleAs a Hospitality Services Agent, you will be responsible for meeting and assisting passengers, providing guidance through airport procedures, and ensuring a seamless travel experience.Meet and greet passengers, and...

  • Customer Service Ambassador

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    About RESORESO is a dynamic organization committed to delivering exceptional customer experiences.Job OverviewThe Call Centre Agent role at RESO is designed to provide top-notch support to our valued customers.Key ResponsibilitiesAnswer all calls within 2 rings, ensuring timely responses to customer inquiries.Maintain a cordial and positive tone of voice in...

  • Residence guest service agent

    3 weeks ago

    Manama, Manama, Bahrain Four Seasons Hotel Full time

    Operating from the Residential Lobby and Front Drive, the Guest Service Agent is an integral part of the Residential Services Team whose main objective is to ensure our residents are well looked after from the start. As the first and last impression of the Four Seasons Private Residences, this high-profile department carries a special responsibility. The...

  • Residence guest service agent

    2 weeks ago

    Manama, Manama, Bahrain RESO Full time

    About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Customer Service Representative

    2 days ago

    Manama, Manama, Bahrain RESO Full time

    Job DescriptionOverview:The Call Centre Agent is a key position within RESO, responsible for handling incoming and outgoing calls to provide exceptional customer service and sales support. This role requires a self-motivated individual with high levels of energy and drive.Responsibilities:Respond to all customer inquiries in a timely and professional...

  • Front desk agent

    2 weeks ago

    Manama, Manama, Bahrain RESO Full time

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Hotel Receptionist with Excellent Customer Service Skills

    16 hours ago

    Manama, Manama, Bahrain RESO Full time

    Job SummaryWe are seeking a highly skilled Front Desk Agent to provide exceptional customer service and create a positive experience for our guests. As a Front Desk Agent, you will be the first point of contact for our guests, handling check-in/check-out, responding to queries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent...

  • Front Desk Agent

    5 days ago

    Manama, Manama, Bahrain RESO Full time

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Call center agent

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs. Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Customer service agent

4 weeks ago

Manama, Manama, Bahrain DSV - Global Transport And Logistics Full time
Job Req Number: 91076 Time Type: Full Time Position Summary: The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. Essential Duties And Responsibilities: Process and input all customer orders. Running and printing shipments from WMS. Run stock reports to check for product availability. Generate all related paperwork and necessary information required for customer work orders. Checking all orders for special requests. Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. Follow up with other departments to ensure the service standards are being met. Assure proper invoicing of accounts by verifying customers as required. Handles returned merchandise in an efficient manner and assure proper credit is given to the Customer. Customer Interfacing Activities: Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation: Ensure the accuracy of all receiving and shipping documents. Gather and maintain all data and records relative to shipping and receiving activities. Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry: Operate the computer terminal in a proficient manner. Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical: Oversee all paperwork associated with orders and maintain the corresponding files. Answer phone calls and operate various types of office machines and computers necessary to perform duties. Greet customers and visitors to the office. Effectively correspond with customers as required. Communication: Answer incoming telephone calls in a cheerful, courteous, and timely manner. Promptly route each call to the proper party, taking messages when necessary. Assist callers with general information and inquiries. Direct visitors to appropriate department. Assist drivers at check-in window various times throughout the day. OTHER DUTIES (Site Specific): CSR's may be expected to cross-train in other administrative staff functions to support the site and contribute to associate development. Work overtime as dictated by business whether mandatory or voluntary. DSV – Global Transport and Logistics: DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and is committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organization, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on Linked In, Facebook and Twitter.
#J-18808-Ljbffr