Shop Incharge

The Outlet Incgharge is **responsible for the profitability of the outlet**. He/She performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.
- Administer purchasing and receiving procedures
- Analyse service quality and customer satisfaction
- Conduct staff performance assessment process
- Contribute to innovation process within own scope of work in the business unit
- Facilitate compliance with legislative and regulatory requirements
- Foster service innovation
- Identify and establish internal and external stakeholder relationships
- Implement loss/risk prevention
- Lead team to implement change
- Manage and implement business continuity plans
- Manage compliance with food and beverage hygiene policies and procedures
- Manage cost and quality controls
- Manage crisis situations
- Manage food and beverage operations
- Manage guest service
- Manage site/outlet and equipment maintenance
- Manage the customer experience
- Manage training
- Monitor income and expenses
- Optimise workforce for service excellence

should have minimum of 4 years experience on same field

should be available in Bahrain

**Job Types**: Full-time, Permanent

Pay: BD200.000 - BD250.000 per month