Avaya Specialist

**Responsibilities**
- Resolving issues with the Avaya systems on site.
- Supports voice engineering initiatives for all project-related and ongoing operations support for voice communications services
- Implements and troubleshoots enterprise Voice-related solutions/incidents/system outages.
- Responsible for day to day adds, moves, changes, and user troubleshooting.
- Communicates all planned/unplanned service outages to management/leads/voice team.
- Monitors, review, recommend, test, and implement new software revision/feature sets/patch evaluation and trade studies, periodic system refresh.
- Recommends and integrate new Telecommunication Voice, Video and Unified Communications technologies.

**Requirements**:

- Bachelor’s degree in ICT or IT.
- 5 years minimum work experience.
- CCNA Certificate.
- Network and IP Telecom system knowledge.
- Must have a good working knowledge of Excel spreadsheets.
- Excellent Communications skills.

**Job Types**: Full-time, Permanent

**Salary**: From BD700.000 per month