Waiter

8 months ago


Manama, Bahrain Novotel Bahrain Al Dana Resort Full time

Company Description

Novotel Bahrain Al Dana Resort is an international class Resort that combines traditionally-elegant Arabic architecture with a modern touch. This deluxe resort is located in the heart of the Kingdom's diplomatic and business area.

Job Description

The Role:

- Serves Food & Beverage to the guests in the assigned station / place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurant, Room Service) in order to maximize guest satisfaction and return clientele.
- Is flexible to extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-assignment to alternative departments and areas if required, to meet business demand and guest service needs.

Planning & Organizing:

- Knowledgeable of Municipality policies and regulations when it comes to food handling.
- Fully conversant with all services and facilities offered by the hotel.
- Set ups tables and bars in accordance to food & beverage standards.
- Attends Departmental training especially for the new Heartists, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and job knowledge.
- Assists in planning and organizing festive food & beverage promotions within the assigned outlet.

**Qualifications**:

- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team


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