Section Incharge

**Section Management**:
**Job Title**: Section Incharge
**Location**: Salmaniya, Hamala, Riffa
**Department**: Stationery Section
**Reports To**: Store Manager

**Job Summary**:
The Section Incharge will oversee the day-to-day operations of their designated section within the stationery store. This role involves managing inventory, ensuring product displays are appealing and well-organized, providing exceptional customer service, and supervising section staff to meet sales and operational goals.

**Key Responsibilities**:

- Oversee daily operations of the stationery section, ensuring smooth workflow and efficient processes.
- Maintain an organized, clean, and fully stocked section to enhance the customer experience.
- Order Inventory from warehouse to keep up with the shelf level.

**Inventory Control**:

- Monitor stock levels, coordinate with the inventory team for timely replenishments, and manage stock rotation to minimize wastage.
- Conduct regular stock audits, ensuring accuracy and addressing discrepancies promptly.

**Sales & Customer Service**:

- Assist customers with product selection, offering knowledgeable advice on stationery items.
- Address customer inquiries and resolve any complaints in a professional manner.
- Strive to meet or exceed section sales targets and contribute to the store’s overall performance.

**Team Supervision**:

- Supervise, train, and motivate section staff, ensuring excellent customer service and product knowledge.
- Create work schedules and assign daily tasks for efficient coverage and smooth operations.

**Visual Merchandising**:

- Implement attractive and functional displays to enhance the shopping experience and drive sales.

**Reporting & Communication**:

- Communicate effectively with the Store Manager regarding operational issues, customer feedback, and staff performance.

**Qualifications and Skills**:
**Education**: High school diploma or equivalent; additional qualifications in retail management are a plus.

**Experience**:

- Must have experience in handling stationery items.
- Minimum of 2-3 years in a retail environment.

**Skills**:

- Knowledge of visual merchandising techniques is an advantage.

**Language**: Arabic speaking is not mandatory but is considered a bonus.