System Engineer
2 weeks ago
**Position Summary**:
**Position Duties**:
- Provide technical services and support for the following areas:
- Microsoft related technologies: Windows Server, Exchange Online, Skype for Business, Office 365
- Network level: WAN and LAN connectivity, routers, firewalls, and security.
- Internal systems, cloud and network infrastructure.
- Virtualization technologies: Microsoft.
- Monitoring and management of system alerts and notifications.
- Website maintenance & content upload.
- Work escalated support issues related to IT infrastructure.
- Follow up with users to ensure their IT systems are fully functional after troubleshooting.
- Document maintenance for all computer systems and network infrastructure.
**Required Advanced Technical Proficiencies**:
- Strong knowledge of Windows server maintenance, troubleshooting, optimization, migration, & upgrade.
- Working knowledge of Exchange Online.
- Working knowledge of Skype for Business Server.
- Working knowledge of Office 365
- Working knowledge of CISCO; Router, Switches & Firewall.
- Advanced knowledge of Active Directory, DHCP, DNS and how it works in complex environments.
- Advanced knowledge of BioStar - Suprema Access Control and Time & Attendance System.
- Advanced knowledge of Cortex XDR.
- Advanced knowledge of Veritas Backup Exec, Tape Library Back-up, and Recovery.
- Advanced knowledge of Windows, Linux and Mac OS troubleshooting.
- Advanced knowledge of Sophos XG Firewall.
- Advanced knowledge Amazon Web Services (AWS).
- Advanced network troubleshooting.
**Professional Skills/Experience**:
- Bachelor’s degree in computer science or related area.
- Microsoft Certification (MCSA, MCITP / MCTS) or equivalent certification in relevant programs desired. Amazon Web Services (AWS) Certified.
- Excellent English speaking and writing skills.
- Engineer should be available on Friday, Saturday & after working hours if required for scheduled activities.
**Work Experience: 3 - 4 years**
**Job Types**: Full-time, Contract
Contract length: 12 months
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- system engineer: 3 years (preferred)
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