Warehouse Supervisor

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

On a mission to continue disrupting, we are in an immediate need for an energetic and dynamic Warehouse Supervisor to lead our daily warehouse operations on a shift basis.

**What You'll Do**:

- Receive and forward all types of goods and deliveries in and out of the warehouse to the correct point of storage area.
- Responsible to verify all goods arrived as per the agreed purchase order, delivery note and agreed quantity has been received.
- Monitor and take inventory on regular basis to compile orders based on par levels or needs.
- Ensure orders for dispatch and inventory transactions accuracy.
- Maintain clear and organised records to ensure all reports and documents are filed and stored properly.
- Ensure cleanliness of all areas, keeping storage areas clean and tidy, and in strict compliance with hygiene regulations.
- Ensure quantity requested and the quantity issued always matches.
- Understanding processes and functional interdependencies and recognising and escalating issues identified as opportunities to improve, warehouse performance.
- Troubleshoot any vendor delivery issues as per set guidelines and follow up on return process.
- Perform any other duties as assigned by the management.
- Promote healthy team work within the daily work environment.
- Coordinate with logistics for loading and on time dispatch.
- Achieve On Time in Full delivery (OTIF) and other standard KPI of warehouse and logistics.
- Manage peak business volume in constrained space environment without compromising standard health and hygiene parameters in warehouse operations.

**What Are We Looking For?**:

- Proven work experience as a warehouse / store supervisor in a restaurant or kitchen operations.
- Handled frozen, chilled, dry food, packaging and consumables items.
- Highly effective supervisory skills and techniques.
- Knowledge of warehouse software packages and MS office proficiency.
- Excellent communication and interpersonal skills.
- Proven ability to direct and coordinate operations Inbound, putaway, replenish, pick and dispatch.
- Strong time management skills and worked in a fast paced environment.
- Handled at least 10 staff and 3000 SKUs.

**Recruitment Process and Timeline**

**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (**T&C Applies**)
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code (**T&C Applies**)
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- Annual leave as per the company policy

**So, what does it really mean to work at Kitopi?**

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.