
Telemarketer for SPA
3 weeks ago
**Key Duties and Responsibilities:1. Outbound Calling**:
- Make outbound calls to promote spa services, packages, and special offers.
- Provide detailed information about the benefits of various treatments and services.
- Encourage potential clients to book appointments.
**2. Lead Generation and Conversion**:
- Identify and qualify leads by understanding customer needs and preferences.
- Follow up on leads generated through marketing campaigns or referrals.
- Convert inquiries into confirmed appointments or sales.
**3. Appointment Scheduling**:
- Assist clients in booking appointments, ensuring availability and alignment with their preferences.
- Update and maintain an organized schedule using spa booking systems.
**4. Customer Engagement and Retention**:
- Handle client inquiries and address concerns in a friendly, professional manner.
- Build long-term relationships with clients to encourage repeat visits.
- Gather feedback and relay it to the management team to improve services.
**5. Sales and Promotions**:
- Promote special offers, membership packages, and seasonal discounts.
- Upsell additional services or treatments during phone conversations.
**6. Database Management**:
- Maintain and update customer contact information and interaction history.
- Ensure accurate documentation of call outcomes and customer preferences.
**7. Reporting**:
- Provide regular reports on call volumes, conversions, and client feedback.
- Achieve daily, weekly, or monthly sales and booking targets.
**Job Types**: Full-time, Permanent, New grad
Pay: From BD450.000 per month
Expected Start Date: 05/01/2025