Patient Relations Assistant
1 week ago
Ensure coordination of communication between patients and families and medical staff.
- Assist patients going to their hospital room or in any department within the hospital.
- Provide patients and families with information on hospital services, procedures, and protocols.
- Respond to patient inquiries regarding hospital services
- Respond to patients’ inquiries regarding hospital services and ensure that concerns are handled properly
- Assist patients with problems and concerns associated with hospital registration and admission
- Ensure that patient experience within the hospital system is enhanced
- Provide feedback to patients and families regarding their concerns and complaints
Minimum requirements:
- Graduate of any business related course or its equivalent
- Any related working experience in hospitality industry is an advantage
- Smart and pleasing personality is an advantage
COVID-19 considerations:
Yes
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have any relevant working experience related to the position? (customer hospitality/guest relations)
**Education**:
- Bachelor's (preferred)
**Experience**:
- hospitality/guest relations: 1 year (preferred)
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