Patient Relations Assistant

1 week ago


Manama, Bahrain Bahrain Specialist Hospital Full time

Ensure coordination of communication between patients and families and medical staff.
- Assist patients going to their hospital room or in any department within the hospital.
- Provide patients and families with information on hospital services, procedures, and protocols.
- Respond to patient inquiries regarding hospital services
- Respond to patients’ inquiries regarding hospital services and ensure that concerns are handled properly
- Assist patients with problems and concerns associated with hospital registration and admission
- Ensure that patient experience within the hospital system is enhanced
- Provide feedback to patients and families regarding their concerns and complaints

Minimum requirements:

- Graduate of any business related course or its equivalent
- Any related working experience in hospitality industry is an advantage
- Smart and pleasing personality is an advantage

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Manama: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any relevant working experience related to the position? (customer hospitality/guest relations)

**Education**:

- Bachelor's (preferred)

**Experience**:

- hospitality/guest relations: 1 year (preferred)


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