Hostess/cashier

7 months ago

Manama, Bahrain Reef Island Full time

Greet guests as they arrive at the restaurant and escort them to their tables
- Manage the waiting list and estimate wait times for guests
- Answer phone calls and make reservations
- Assist guests with menu recommendations and provide information about the restaurant
- Coordinate with servers, bussers, and kitchen staff to ensure smooth service
- Handle guest complaints and resolve issues in a timely and professional manner
- Maintain a clean and organized hostess stand and lobby area
- Assist with other tasks as needed, such as taking to-go orders or processing payments

**Requirements**:

- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills
- Ability to remain calm under pressure
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role is preferred
- Ability to stand and walk for extended periods of time
- Professional appearance and demeanor
- Ability to work well in a team environment
- Fluent in English, additional language skills are a plus

Ability to Commute:

- Manama (required)

Ability to Relocate:

- Manama: Relocate before starting work (required)

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