Senior Hostess

**Urgent Hiring**

We have an open role for **Position Title_Senior Hostess
- Hospitality** with a well-established group in **Kuwait**.

**Roles and Responsibilities**:

- **Guest Reception**: Warmly welcome guests as they arrive, assist with seating arrangements, and provide information about the restaurant's offerings and policies.
- **Reservation Management**: Oversee the reservation system, handle booking inquiries, confirm reservations, and manage seating allocation to maximize dining room capacity and guest satisfaction.
- **Menu Knowledge**: Develop a comprehensive understanding of the menu, including ingredients, preparation methods, and special offerings, to effectively assist guests with their selections and preferences.
- **Guest Relations**: Maintain positive relationships with guests by addressing inquiries, concerns, and special requests promptly and courteously.
- **Team Coordination**: Collaborate closely with restaurant management, servers, chefs, and other staff to ensure smooth operation and exceptional service delivery.
- **Upselling and Promotion**: Recommend menu items, beverages, and specials to enhance the dining experience and contribute to revenue generation.
- **Special Events**: Assist in organizing and coordinating special events, private parties, and promotions, ensuring seamless execution and guest satisfaction.
- **Ambiance Maintenance**: Monitor and maintain cleanliness, organization, and ambiance in the dining area and hostess station to uphold the restaurant's standards.
- **Training and Support**: Provide guidance and support to junior hostesses, fostering their professional growth and ensuring consistency in service excellence.
- **Compliance**: Adhere to health, safety, and hygiene regulations, as well as company policies and procedures, to maintain a safe and compliant work environment.

**Requirements**:

- **Experience**: Proven experience as a hostess or in a similar role within the hospitality industry, demonstrating a strong understanding of guest service principles.
- **Communication Skills**: Excellent verbal communication skills with the ability to interact effectively and professionally with guests and colleagues.
- **Customer Focus**: Commitment to delivering exceptional customer service and creating memorable guest experiences.
- **Organizational Skills**: Strong organizational abilities, including proficiency in reservation systems and multitasking in a dynamic environment.
- **Team Player**: Collaborative attitude with the ability to work well as part of a team and contribute to a positive work environment.
- **Professionalism**: Impeccable grooming and presentation, along with a courteous and respectful demeanor at all times.
- **Flexibility**: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
- **Hospitality Passion**: Genuine enthusiasm for the hospitality industry and a desire to uphold the restaurant's reputation for excellence.

**Salary Package:

- $ 2202(USD) / (675 KWD)+Accommodation +Transport + Duty Meal + Medial Insurance + Air Tickets + Tax-Free salary.