General Cashier
1 day ago
Wyndham Hotels & Resorts is now seeking a General Cashier / Storekeeper to join our team at Ramada Hotel & Suites By Wyndham Amwaj Islands,Bahrain
**Job Summary**:
The General Cashier / Storekeeper is responsible for maintaining the monetary funds of the hotel, issuing and receiving all cashiers’ banks, processing all deposits on a daily basis, auditing banks regularly, preparing reliable daily financial information and communicating all omissions and deviations to appropriate management.
**Education & Experience**:
- High School diploma or equivalent and/or at least one year of progressive experience in a hotel or related field preferred.
- Prior cash handling required.
- Computer knowledge/skills required.
**Physical Requirements**:
- Flexible and long hours sometimes required.
- Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
**General Requirements**:
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
**Fundamental Requirements**:
- Retrieve and process all deposits in accordance with Wyndham’s Hotel Group standards.
- Maintain adequate supplies of change and provide change to all departments as scheduled.
- Prepare Cash Short/Over Reports on a daily, monthly and yearly basis, and advise management on material variances in accordance with Standard Operating Procedures (SOP’s).
- Issue or redeem cashier banks as needed by the departments with the approval of the Controller.
- Audit cashier banks as required by Wyndham’s standards. Maintain all documentation.
- Process petty cash receipts and reimbursements on a regular basis and inform management of any deviations to policy.
- Maintain a complete record of all funds transferred to and from the bank.
- Ensure adequate controls on the General Cashier’s fund in accordance with hotel standards.
- Maintain all cashier contracts.
- Process “duebacks” on a timely basis.
- Ensure that all cashier’s operating equipment is in good condition and working order (cash drawers, cashier vaults, credit card equipment, etc.), if applicable.
- Maintain adequate inventory of cashier supplies, including deposit envelopes, credit card vouchers, and other printed materials.
- Maintain and ensure the security of the safe, its combination, and all cashier vaults. Immediately notify management of any security breaches. Immediately request a change of the safe combination in any event of entry other than the General Cashier.
- Keep management informed of any unusual operational or financial events and/or deviations of policies or procedures.
- Ensure overall guest satisfaction.
- Prepare copy and distribute reports as necessary.
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