Shift Leader

**Job Summary | Purpose**:

- Collaborate with cross-functional teams to optimize workflows, implement operational strategies, and drive performance to achieve business goals.
- Overseeing the efficient and effective operations of a dark store, ensuring seamless order fulfillment and delivery processes for online customers.
- Managing inventory, supervising a team of associates, and maintaining a high level of customer satisfaction.

**Duties and Responsibilities**:

- Verify the accuracy of all put-away transactions.
- Ensure prompt receipt of Purchase Orders (POs) and Transfer Orders (TOs).
- Conduct necessary adjustments to Inventory Bin Tickets.
- Expedite the put-away process immediately upon receipt of POs/TOs.
- Ensure timely closure of all Return to Vendor (RTV) transactions, and promptly generate Credit Notes.
- Overseeing the operations during their assigned shift, ensuring that tasks are completed efficiently and effectively.
- Implementing operational strategies, communicating updates and instructions to the team, and ensuring compliance with policies and procedures.

**Job Specifications & Requirements**
- Demonstrate effective leadership skills in the assigned role.
- Strong attention to detail and accuracy in handling inventory-related transactions.
- Excellent organizational and time management skills.
- Proficient in using inventory management systems and software.
- Knowledge of Return to Vendor (RTV) processes and the ability to generate Credit Notes promptly.
- Effective communication and leadership skills to coordinate with team members.
- Strong problem-solving skills with the ability to troubleshoot inventory discrepancies and implement corrective actions.

**Experience**:

- saupermarket/store manger: 2 years (preferred)