
Computer Technician
3 weeks ago
**To provide, training, technical support for users by solving the logs, prepare and install computers, software, accessories and assistance, where necessary to help and queries.**
Roles & Responsibilities
- Support the user by troubleshooting and resolving hardware and software logs.
- Participates in the implementation of section projects.
- Study the user technical requirements hardware and software.
- Prepares computers with latest OS with drivers and necessary hardware settings.
- Test and evaluate new functionality for Hardware and Software and recommend the most appropriate for Organization’s work environment.
- Work in a modern way and according latest technology and give suggestions to develop and improve work.
- Allocates unresolved incidents and problems to the appropriate section within organization.
- Provide training when necessary.
- Where problems cannot be satisfactorily resolved, escalates the issue to the Head, user Support group.
- Analyses incidents and problems to show trends and potential areas where a proactive approach could reduce such problems.
- Keeps users informed of updates, known errors, new facilities or any IT related changes which may affect their working environment
- Perform other duties and related tasks as may be required from time to time
Educational Qualifications & Certifications
- Bachelor’s in Computer Engineering or Computer Science.
- Certification in A+ and MOUS and preferable Network+ and MCDST.
**Experience**:
- Minimum 2 years progressive experience in computer field.
**Salary**: BD350.000 - BD500.000 per month
Ability to Commute:
- Manama (preferred)
Ability to Relocate:
- Manama: Relocate with an employer provided relocation package (required)
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