Front Office Supervisor

5 months ago


Manama, Bahrain Nordic Holdings Full time

with opera system knowledge

5 star hotel experience

To supervise and assist in the cashiering procedures during the shift.To check credit limit report and follow up accordingly

Performs all jobs within the Front Desk, AYS/Switchboard and Concierge/Guest Services as necessary

Temporarily functions in place of the Front Office Manager in his/her absence

Relieves Front Desk Manager and runs shifts whenever necessary

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results

Is able to comprehend night audit procedures and reports as needed for daily shift operations

Trains associates in safety procedures and ensures their ability to execute departmental and hotel emergency procedures

Log and pass on all important information and complaints

Sets and adjusts the Front Desk Schedule to meet guest demands while staying within the budge

Ability to Commute:

- Manama (required)

Ability to Relocate:

- Manama: Relocate before starting work (required)



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