Hostess - Arab Speaker

5 months ago

Manama, Bahrain SOFITEL Full time

**Company Description** "Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description** Hostess - Arab Speaker**
As the Hostess of our Lebanese Restaurant, your primary responsibility is to create a positive and welcoming atmosphere for guests, provide exceptional customer service, and ensure a memorable dining experience.

**What you will be doing**:

- **_ Greeting and Seating Guests_**_:_ When guests arrive, you will be the first point of contact. You will warmly greet them, inquire about their reservation, and guide them to their assigned tables. It is important to maintain a friendly and professional demeanor throughout the process.
- **_ Reservation Management:_** You will manage the reservation system, ensure accuracy, and effectively organize the seating arrangements. This includes updating the reservation book, confirming reservations, and accommodating any special requests.
- **_ Managing Waiting Lists_**: In cases where the restaurant is fully booked, you will maintain a waiting list for guests without reservations. You will estimate wait times and communicate them to guests, ensuring that they are comfortable and informed about the status of their table.
- **_ Providing Menu and Specials Information:_** As a hostess, you will be knowledgeable about the restaurant's menu, daily specials, and any promotions or unique offerings. You will be able to provide guests with accurate information and answer any questions they may have.
- **_ Coordinating with Servers and Staff:_** You will work closely with the serving staff, ensuring efficient table turnover and smooth communication between the front of house and back of house teams. This may involve relaying specific requests or concerns from guests to the appropriate staff members.
- **_ Maintaining Cleanliness and Organization_**_:_ As guests arrive and leave, you will ensure that the entrance, waiting area, and hostess station are tidy and organized. You may also assist in arranging table settings, polishing cutlery, and monitoring the overall cleanliness of the dining area.
- **_ Handling Guest Concerns:_** In the event of any guest complaints or concerns, you will address them professionally and promptly. This may involve listening to the guest, offering solutions or alternatives, and seeking assistance from management if necessary.
- **_ Upselling and Promoting Restaurant Services:_** When appropriate, you may be responsible for upselling and promoting additional services such as special events, private dining, or loyalty programs. This requires good communication skills and an understanding of the restaurant's offerings.
- Have a fair idea about general information around the city.
- To be aware of all the policies and procedures in the Hotel.
- Other duties as assigned

**Qualifications**

**Qualifications**:
**Your experience and skills include**:

- Minimum of two years of relevant experience
- Must be fluent in Arabic Language
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem-solving abilities.
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively and collaboratively as part of a team

**Additional Information** Your team and working environment**:

- Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)

**Our commitment to Diversity & Inclusion**:

- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

  • Order Taker

    5 months ago

    Manama, Bahrain Ramee Group of Hotels Full time

    As an Order Taker (Arabic Speaker), you’ll handle room service orders via phone from guests. Ensure to take customer orders accurately and efficiently and posted to the appropriate guest account. Should able to handle multiple incoming calls. Handle customer complaints or issues professionally and promptly. Collaborate with kitchen staff to ensure smooth...

  • Arabic Teacher

    4 months ago

    Manama, Bahrain Done by Native Full time

    **About Us**: Done by Native is a dynamic small business that operates on private and government contracts. With offices on four continents, DBN specializes in language services and logístical support. At DBN, we uphold core values of integrity, excellence, and empowerment. We are actively seeking individuals who are highly motivated, experienced,...

  • Restaurant Manager

    4 months ago

    Manama, Bahrain Al Abraaj Restaurants Group Full time

    **Restaurant Manager (Arabic Speaker)** Key responsibilities include, but are not limited to, managing the full restaurant administration and operation, budgeting, costing and inventory control, coordination between all sections and departments, supervision of food and beverage quality, hygiene and food safety practices, as well as team...

  • Club Lounge Hostess

    5 months ago

    Manama, Bahrain VHM Full time

    We are looking for a dedicated **HOSTESS **to offer graceful and impeccable service towards all guests and act as ambassador of our high-end club's service philosophy. **REQUIREMENTS**: - Preferably Arabic speaker. - Strong English communication skills -- to be able to communicate clearly and effectively with guests, colleagues, and management. -...

  • Hostess

    5 months ago

    Manama, Bahrain Habara Hotel & Restaurant Management W.L.L. Full time

    We at Habara Group are looking for Hostesses for our Arabic Night Club to join our team and be the first point of contact for our guests. **Responsibilities** - Welcome guests to the venue - Provide accurate wait times and monitor waiting lists - Manage reservations - Escort customers to assigned dining or bar areas - Provide menus and announce...

  • Hostess

    5 months ago

    Manama, Bahrain Habara Group Full time

    We at Habara Group are looking for Hostesses for our Arabic Night Club to join our team and be the first point of contact for our guests. **Responsibilities** - Welcome guests to the venue - Provide accurate wait times and monitor waiting lists - Manage reservations - Escort customers to assigned dining or bar areas - Provide menus and announce...

  • Hostess

    5 months ago

    Manama, Bahrain Habara Group Full time

    We at Habara Group are looking for Hostesses for our Arabic Night Club to join our team and be the first point of contact for our guests. **Responsibilities** - Welcome guests to the venue - Provide accurate wait times and monitor waiting lists - Manage reservations - Escort customers to assigned dining or bar areas - Provide menus and announce...

  • Hostess(preferred Arabic)

    2 months ago

    Manama, Manama, Bahrain Wyndham Hotels & Resorts Full time

    Ramada by Wyndham Manama City Centre is now seeking a Hostess to join our team in BahrainJob Summary The hostess is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. The hostess is mostly responsible for receiving and seating the guests and having good communication with service and kitchen team members...

  • Hostess

    5 months ago

    Manama, Bahrain Ramee Group of Hotels Full time

    The Hostess is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining/bar/club/lounge experience. - Your primary responsibility is to create a positive friendly and welcoming atmosphere for guests,...

  • Sales Manager

    2 months ago

    Manama, Bahrain SOFITEL Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Hostess(Preferred Arabic)

    2 months ago

    Manama, Bahrain Wyndham Hotels & Resorts Full time

    Ramada by Wyndham Manama City Centre is now seeking a Hostess to join our team in Bahrain **Job Summary**: The hostess is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. The hostess is mostly responsible for receiving and seating the guests and having good communication with service and kitchen team...

  • Hostess(Preferred Arabic)

    1 month ago

    Manama, Bahrain Talent Pal Full time

    Ramada by Wyndham Manama City Centre is now seeking a Hostess to join our team in Bahrain **Job Summary**: The hostess is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. The hostess is mostly responsible for receiving and seating the guests and having good communication with service and kitchen team...

  • In Room Dining

    5 months ago

    Manama, Bahrain Sofitel Bahrain Zallaq Thalassa sea & spa Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Sales Manager

    5 months ago

    Manama, Bahrain SOFITEL Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Sales Manager

    5 months ago

    Manama, Bahrain Sofitel Bahrain Zallaq Thalassa sea & spa Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Hostess/receptionist Female

    5 months ago

    Manama, Bahrain Trader Vic's Bahrain Full time

    **The Brand** Trader Vic's Bahrain is looking for friendly and accommodating Hostess / Receptionist. Our venue is an eclectic collection of cuisines, signature cocktails and an exotic atmosphere bedecked with authentic artefacts and trappings. Our many years of operations has proven us to be a strong and successful franchisee of a renowned global company....

  • Head Hostess/reception Manager

    4 weeks ago

    Manama, Bahrain Trader Vic's Bahrain Full time

    **The Brand** Trader Vic's Bahrain is looking for friendly and responsible Head Hostess / Reception Manager. Our venue is an eclectic collection of cuisines, signature cocktails and an exotic atmosphere bedecked with authentic artefacts and trappings. Our many years of operations has proven us to be a strong and successful franchisee of a renowned global...

  • Head Hostess

    5 months ago

    Manama, Bahrain Trader Vic's Bahrain Full time

    **The Brand** Trader Vic's Bahrain is looking for friendly and responsible Head Hostess / Reservations Manager. Our venue is an eclectic collection of cuisines, signature cocktails and an exotic atmosphere bedecked with authentic artefacts and trappings. Our many years of operations has proven us to be a strong and successful franchisee of a renowned...

  • Hostess

    5 months ago

    Manama, Bahrain RAFFLES Full time

    **Company Description** Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our...

  • Senior Supervisor

    2 months ago

    Manama, Bahrain SOFITEL Full time

    **Company Description** "Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...