Waiter/ Waitress
6 months ago
Cantine is seeking enthusiastic and dedicated individuals to join our team as Waitresses/Waiters.
**Responsibilities**:
- Greet customers warmly and accommodate special requests with a positive attitude.
- Ensure guest satisfaction by providing attentive and personalized service throughout their dining experience.
- Address any concerns or issues promptly and professionally to ensure a positive resolution.
- Take food and beverage orders accurately and efficiently, ensuring special dietary needs and preferences are noted.
- Communicate orders clearly to the kitchen and bar staff, ensuring accuracy and timeliness of service.
- Knowledge of the menu to answer customer inquiries and provide recommendations if requested.
- Serve food and beverages promptly and courteously, adhering to proper serving techniques and standards.
- Monitor tableware to ensure cleanliness and replace items as needed.
- Set up and maintain dining areas, including cleaning and sanitizing tables, chairs, and condiment holders.
- Ensure table settings are complete and presentable before seating guests.
- Monitor and replenish condiments, napkins, and utensils as needed.
- Work cooperatively with kitchen and bar staff to ensure smooth service flow and timely delivery of orders.
- Communicate effectively with team members to coordinate table assignments and prioritize tasks during busy periods.
- Assist colleagues as needed to ensure a positive and efficient dining experience for all guests.
- Maintain cleanliness and organization in work areas, including server stations, beverage stations, and service trays.
- Adhere to food safety and sanitation guidelines, including proper hand washing and handling of food and utensils.
- Monitor restroom cleanliness and report any maintenance issues to management promptly.
- Promote special menu items, seasonal offerings, and promotions to enhance the dining experience and increase sales.
- Suggest additional items such as appetizers, desserts, or specialty drinks to maximize guest satisfaction and revenue.
- Process guest payments accurately using POS systems or manual transactions, including cash & credit cards
Qualifications:
- Have completed secondary school education
- Exceptional communication and interpersonal skills.
- Minimum of 2-3 years’ experience as a waiter/waitress in related field
- Willingness to work during peak hours, including nights, weekends, and holidays.
- Advanced levels of English
- Excellent food & beverage knowledge
- The ability to work well under pressure
- Excellent attention to detail
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