Head Brista

We are seeking an experienced and passionate Head Barista and Cafe Manager to lead our coffee shop operations. This role combines expert-level coffee knowledge with strong management and leadership skills to ensure excellent customer service, product quality, and business performance.

Key Responsibilities Coffee Production & Quality Control
- Maintain exceptional coffee quality standards and consistency across all beverage preparations
- Train and mentor staff on proper brewing techniques, espresso preparation, and latte art
- Develop and update seasonal drink menus and specialty beverages
- Conduct regular coffee tastings and quality assessments
- Source and evaluate coffee beans and equipment

Team Management
- Recruit, train, and supervise baristas and cafe staff
- Create and manage staff schedules ensuring optimal coverage
- Conduct performance evaluations and provide constructive feedback
- Foster a positive work environment and team culture
- Handle conflict resolution and personnel issues

Operations Management
- Oversee daily cafe operations, including opening and closing procedures
- Manage inventory and supply chain, including ordering and stock rotation
- Maintain equipment and coordinate necessary repairs/maintenance
- Ensure compliance with health and safety regulations
- Implement and maintain cleaning and sanitization protocols

Business Development
- Monitor and analyze sales data to optimize performance
- Manage costs and maintain profit margins
- Develop and implement marketing initiatives
- Handle customer feedback and maintain high customer satisfaction
- Build relationships with vendors and local community