Hostess

5 months ago


Manama, Bahrain Suncity Ventures WLL (Bahrain) Full time

**About Us**:
**Vapiano Restaurant is a renowned dining destination known for its exceptional service, delectable cuisine, and inviting ambiance. We are seeking a warm, personable, and professional Hostess to join our team and be the first point of contact for our valued guests.Job Description**:
As a Hostess, you will play a pivotal role in creating a welcoming and enjoyable dining experience for our guests. Your primary responsibilities will include greeting guests, managing reservations, seating guests promptly and efficiently, and ensuring overall guest satisfaction.

**Key Responsibilities**:

- Greet guests warmly as they arrive and thank them as they leave.
- Manage reservations using our reservation system, ensuring accurate booking and accommodating special requests.
- Escort guests to their tables and provide menus.
- Maintain an organized and clean host/hostess stand and reception area.
- Communicate effectively with the kitchen and wait staff to ensure seamless service.
- Answer phone calls, take messages, and assist with inquiries.
- Monitor the dining area to ensure guest satisfaction and assist with any special needs or requests.
- Handle guest complaints or concerns with professionalism and tact, escalating issues when necessary.
- Assist with maintaining cleanliness and organization of the dining area.
- Adhere to health and safety regulations at all times.

**Job Types**: Full-time, Permanent


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