
Assistant Store Manager Domino's Pizza
1 week ago
**JOB SUMMARY**
**Manage the team during scheduled shift. The position responsible for**:
- Assisting the manager for the achievement of sales and profitability targets,
- Providing excellent customer service, meeting OER standards, cost and inventory control, food quality and safety,
- Team management including proper OJT of team members.
**MAIN RESPONSIBILITIES (Key Areas)**
- Financials
- Ensures to achieve store target (sales/food cost variance/ labor/utilities/other financials) as set in the Business Plan.
- Ensure store are meeting operating plan using P&L, monthly and quarterly business reviews.
- Review key financial variables and coordinate with DM to improve sales and communicate to the team.
- Ensure that the Pepsi invoices are taken from the supplier and sent to finance for clearing.
- **Operational Excellence**
2.1 **OER**
- Ensure Conduct a minimum of 1 OER per week.
2.2 **Products**
- Ensure team to make great pizza and other menu items at all times.
- Make sure to have proper stocks of all products to cover forecasted sales for the day / Week.
- Check and ensure proper dough management in line with forecasted sales.
- Check and ensure PRP are done properly.
**2.3 Service**
- Make sure team is providing excellent customer service at all times.
- Ensure store to achieve service and delivery standards in line with HTA requirements.
**2.4 Image**
- Ensure to maintain cleanliness of exterior and interior of the store, including delivery vehicles and all representing positive brand image.
- Ensure store timings are displayed for the customer and executed properly.
- Ensure team to wear complete uniform, follow proper grooming and personal hygiene standards.
- Checks and ensure all equipment's are in good condition and ready for operation, immediately raise SDP for maintenance support.
- Serves as role model in practicing clean as you go always.
**2.5 Food Safety**
- Ensure to check and monitor equipment temperatures, and make sure to practice municipality and food safety guidelines in line with brand standards.
- Make sure all products are within shelf life and with proper temperatures, properly tag with expiration dates and follow FIFO.
- Ensure team to clean and sanitize every 2 hours for equipment's and utensils or as needed.
- Make sure 3 C sink set up (wash, rinse, sanitize).
- Ensure effective pest control is done regularly, and call the pest control company as needed.
- Ensure team is practicing proper hand washing, wearing aprons and hand gloves before making products.
**2.6 Safety & Loss Prevention**
- Make sure cash not to exceed more than SR 500 in cash drawer; keep all excess cash in safe vault and ensure vault bolted on the floor.
- Ensure to follow loss prevention policy and procedures guidelines.
- Ensure to call back new customers and suspicious orders.
- Manage and control the food variance within +/- 1%; ensure to justify and give evidence for void / bad orders. (Caution: Do not manipulate). (Practice utmost integrity)
- Ensure to document and with approval of DM all wastes / discarded products prior to discarding.
- Ensure fire extinguisher not expire and regularly monitor validity.
- Inventory Management
- Perform EFO & Beverage ordering according to sales forecast (Pepsi order and unassigned items send to DM). Any change in EFO needs prior approval (documented) of DM / RM / OM.
- Perform inventory count daily (physical count) and fill up inventory count sheet and enter to PULSE as per actual count.
- Receive stocks from supply chain (count and double check each items / reset FIFO and rotate stock if needed in walk-in).
- Ensure to monitor and properly document all transfer items in the store (in and out).
- Admin
- Ensure to follow opening and closing checklist.
- Prepare and send weekly reports to finance (deposit slip, POS invoices, gasoline invoice).
- Ready & prepare opening till amount - front till less than SR 500; give delivery crew till amount - SR 200.
- Read Managers Log / comments added; fill out daily / weekly key Indicator.
- Ensure to make deposits daily sales end of the day (maximum 24 hours).
- Prepare and submit reports to DM (Daily / Weekly / Monthly).
- Make sure all store documents are valid and available (Store License, Employee Health Card).
- Make sure to monitor and follow up Municipality visit remarks to DM.
- Team Management
- Perform Team Schedule / PULSE Labor Management Weekly according to Labor Policy and take approval of DM.
- Make sure to follow OJT and Cross Training guidelines.
- Make sure to identify and place the correct person to do the job during peak hours.
- Ensure to plan the periodic vacation calendar (monthly / yearly) and take approval from DM.
- Monitor and remind DM to perform monthly evaluation for each employee in the store.
- Make sure team member understand and practice the Incentive Schemes and Criteria.
- Motivate team member and maintain good working environment with teamwork (Have Fun Environment)
- Ensure to perf
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