Business Center Agent

A leading company in Kingdom of Bahrain seeks to employ Call Center Agent **Requirements**: Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience preferred. Fresher’s also welcomed Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification Knowledge and keen interest in...

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...

Sector: stc Pay Operations Department: stc Pay Operations Country: Bahrain Location: Bahrain - Manama Contract Type: Full Time Job Objective:To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification: Resolve problems by clarifying issues; researching and exploring...

Job Description & Specification: - Arabic speaking, and someone who has experience of working in a similar multi cultural and dynamic environment for 2 to 3 years. - Strong people focus as well as have a track record of coaching and motivating their teams to deliver against KPIs with a heaving focus on delivering great customer experience. - A proven track...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

Entertainment center Looking for a Bahraini female customer service and call center representative Arabic & English speaking Registered in the ministry of labor High school or Diploma degree holder Takes calls from customers answering questions or addressing any concerns they may have, Include handling many inbound and outbound calls to and from...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

**Acquiring Shipping Agent Rates**: - Research and negotiate competitive rates with shipping agents. - Stay informed about market trends and industry dynamics. - Providing Quotes to Customers: - Prepare accurate and timely quotes based on shipping agent rates. - Customize quotes to meet specific customer needs. **Customer Inquiry Handling**: - Provide...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

Key Responsibilities: - Manage high volumes of inbound and outbound calls from patients and potential clients. - Schedule, modify, and confirm patient appointments based on doctor availability. - Provide patients with detailed information on medical services, including consultations, procedures, and follow-up care. - Address patient concerns, questions, and...

**Reception agent / Receptionist** First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you**: - Employee benefit card offering discounted rates at Accor worldwide - Learning programs through...

We are seeking an experienced Business Support Executive to join our team. The Business Support Executive shall be responsible for the following: - Understand, accept and be responsible to ensure the SLA parameters set by Management are being met. - Ensure that orders are processed, and complaints are handled in accordance with set KPIs - Liaise with other...

**Duties and Responsibilities** - Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherence - Set up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issues - Allocate resources...

A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: - **Team Management**: Recruit, train, and develop a team...

**About Us** Do you have the passion to always put the guest at the center of everything you do creating the warm atmosphere that makes guests feel at home away from home? You might be the experienced** Front Desk Agent** we are looking for to join our InterContinental Regency Bahrain team! As the world's largest family of luxury hotels, we all take great...

Job description Main Tasks: - Operate and maintain the On-Premises and co-located data center and related facilities. - Keep track of all Company Data Center facilities, assets, equipment, installations, access control systems, fire suppression systems, etc. - Implement, and execute the necessary Data Center facility development, maintenance, support, and...

An Executive Lounge Agent comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. **What will I be doing?** An Executive Lounge Agent, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their...

Looking for a business manager to overlook, manage and head a Business center with 200 offices. Prior experience to manage large rental offices, or business centers are essential. Should be fluent in English and Arabic. Salary as per market standards. Please forward your CV Ability to commute/relocate: - Manama: Reliably commute or planning to relocate...

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision...