Business Analyst

**Job Requirements**
- Experience in 2 or more of those business functions: procurement processes, inventory management, sales and CRM, maintenance management, etc.
- Prior experience in using a top-class ERP to manage production operations (preferred).
- Lean certification is required and Six Sigma certification (preferred).
- Experience in ISO Quality Management certification (preferred).

**Job Summary**

**Responsibilities**:

- Conduct internal business process reviews to find and document similarities and variations in all operational business processes across all HHG divisions.
- Conduct Gap and variations Analysis between HHG's existing business processes and their corresponding ERP processes.
- Make recommendations to streamline and unify HHG's business processes to eliminate/reduce the ERP customization requirements without the effectiveness and efficiencies of business operations.
- Executing the Change Management Process during and after the ERP implementation project.
- Actively participating in Change Control Board Meetings, Steering Committee Meetings, Project Status Meetings, etc.
- Providing justification for approval or rejection of process deviations and ERP change requests.
- Creating and administering an ERP Change Management procedure that should ensure that common business processes across divisions remain streamlined with mínimal deviations on an on-going basis without negatively impacting business operations.
- Creating system change requests (Business Requirement Documents) and liaising with the ERP Vendor or IT for implementation.
- Conducting and coordinating User Acceptance Testing of all requested system changes and signing off on system correctness before and after change deployment and Go Live.
- Participate in ISO certification activities.
- Conduct regular business process reviews using Lean and Six Sigma principles to eliminate waste, reduce costs, and increase efficiencies.

**Knowledge and Skills**
- Ability to design and document business operations processes including procurement processes, inventory management, sales and CRM, maintenance management, etc.
- Analytical skills
- Leadership skills
- Structured thinking and abstraction and organizational skills
- Communication skills

**Job Types**: Full-time, Permanent