Head Hostess

6 months ago

Manama, Bahrain Trader Vic's Bahrain Full time

**The Brand**

Trader Vic's Bahrain is looking for friendly and responsible Head Hostess / Reservations Manager. Our venue is an eclectic collection of cuisines, signature cocktails and an exotic atmosphere bedecked with authentic artefacts and trappings.

Our many years of operations has proven us to be a strong and successful franchisee of a renowned global company. Our guests from all nationalities adore the venue especially with refreshing drinks and sumptuous dishes from around the world.

**Head Hostess / Reservations Manager**

Your role as Head Hostess / Reservations Manager is to be responsible for the smooth communication between the Restaurant, Bar and Lounge Service teams regarding guest waiting times and reservation bookings. The Head Hostess / Reservations Manager oversees the Reception team, leading by example, answering the telephone, booking reservations and moving tables together to accommodate large parties as well as taking on responsibilities of a Duty Manager, largely focused on guest satisfaction.

You will be responsible to:

- Welcome guests and promptly attend to tables.
- Ensure all guests are satisfied and address all special requests, issues and complaints
- Responsible for ensuring a sufficient supply of menus
- Organize the printing of group menus and coordinate with the kitchen team
- Effectively allocate tables for each party according to the daily reservation.
- Ensure all reservations are correctly recorded and confirmed
- Manage and organize all staff requirements and duty rotas for the department
- Encourage thorough product knowledge within the team
- Conducts training for the team

Benefits you will enjoy includes:

- Work with stable company and professional employees
- Friendly team and world-class brand
- Accommodation, vacation, and flight tickets
- Training and development
- Employee recognition and welfare program

Minimum qualifications:

- Good communication skills
- Team-player
- Friendly personality
- Creative and innovative
- Must be able to communicate in English
- Knowledgeable in Arabic is a plus but not required

**Job Types**: Full-time, Contract
Contract length: 24 months

Application Question(s):

- Are you in Bahrain?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Head Hostess / Reservations Manager: 2 years (required)

**Language**:

- English (preferred)

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