Customer Onboarding Specialist

3 weeks ago


Manama, Bahrain Procural W.L.L. Full time

We are looking for motivated and experienced Individuals to join our team

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, loves problem-solving, and has experience with B2B onboarding within the Bahrain market. If you have strong interpersonal skills and can ensure client success while being highly organized and detail oriented then we would love to hear from you.
- Generating new sales opportunities by approaching walk-ins, cold calling and networking.
- Provide detailed walkthrough (Demo) of the service and assist new customers with onboarding.
- Educate customers and ensure best practices are in place to enhance expectations
- Ensures that the customer has a successful experience with service from the very beginning.
- Establish strong relationships with new customer stakeholders and deepen relationships with existing customer
- Leverage feedback for continuous improvement to the onboarding process
- Record and solve customer queries, problems, and requests
- Develop metrics to understand if the implementation is successful or not
- Researching prospects and generating leads
- Ensure onboarding targets are met

**Requirements**:

- Must have a Bachelor’s degree
- Experience with MS office and other web technologies
- Excellent communication and Presentation skills (Business level)
- Strong problem-solving and Negotiation skills
- Ability to work independently and manage customer expectations
- Driven and highly motivated to ensure customer success
- Valid driving license

**Salary**: From BD350.000 per month


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