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Business Process Optimizer

3 weeks ago

Manama, Manama, Bahrain RESO Full time

Job Overview

We are seeking an experienced Senior Microsoft Dynamics 365 CRM Consultant to join our team at RESO. As a key member of our technical team, you will be responsible for designing, implementing, and optimizing CRM solutions that enhance customer engagement and business processes.

About the Role

The ideal candidate will have deep expertise in Microsoft Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams. You will lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs, configure and customize Dynamics 365 modules, develop and optimize workflows, and integrate Dynamics 365 CRM with other enterprise systems.

Your Responsibilities

  • Design and implement Microsoft Dynamics 365 CRM solutions to meet business needs
  • Customize Dynamics 365 modules to meet business requirements
  • Develop and optimize workflows, plugins, Power Automate flows, and custom applications
  • Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications
  • Work closely with stakeholders to gather business requirements and translate them into technical solutions
  • Perform data migration, system upgrades, and performance optimization
  • Ensure CRM solutions are compliant with security, data governance, and regulatory requirements
  • Troubleshoot and resolve CRM-related technical issues and provide support for end-users
  • Stay updated on Microsoft Dynamics 365 and Power Platform advancements
  • Provide guidance and mentorship to junior team members

What We Offer

We offer a competitive compensation package, excellent benefits, and opportunities for growth and development. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.