Global Field Operations Coordinator

14 hours ago


Manama, Manama, Bahrain RESO Full time
Overview
RESO is a global leader in designing, manufacturing, and servicing critical rotating equipment. We seek a highly organized and proactive Field Service Dispatcher to join our team based in Bahrain, Saudi Arabia, or the UAE.

Job Description
As a Field Service Dispatcher, you will provide dedicated support to the Field Service Organization and our customers, ensuring the smooth execution of field service operations worldwide. Your primary goals include meeting assignment deadlines through on-time mobilization of personnel, coordinating travel logistics, and fulfilling customer requirements for personnel documentation.

Key Responsibilities
* Track and manage field service assignments to ensure timely mobilization of personnel and adherence to deadlines
* Coordinate manpower and resource logistics, including travel arrangements for individuals and large groups
* Handle and manage posted workers' documentation for customer site access, including work permits and other required compliance measures
* Ensure compliance with legal immigration requirements worldwide, including coordination and management of visas and work permits
* Administer HSE, QA, and HR documentation via portals, ensuring effective document administration for compliance purposes
* Plan and oversee the renewal and validity of personnel documentation, ensuring proactive tracking, reviewing, and planning
* Assist in resources scheduling and planning to optimize field service operations
* Maintain effective communication with field personnel and management, primarily through remote channels
* Ensure alignment with customer requirements, including preparation and coordination of documentation for site access

Required Skills & Qualifications
* Proven experience in logistics, dispatch, or a similar coordination role, preferably in a field service or industrial setting
* Strong organizational skills with the ability to handle logistics for both small and large-scale operations
* Knowledge of global immigration requirements, including visa and work permit processes
* Proficiency in managing and administering HSE, QA, and HR documentation through online portals
* Exceptional attention to detail, particularly in tracking and renewing personnel documentation
* Excellent communication skills, with the ability to effectively manage remote interactions with diverse teams and clients
* Proficiency in using digital tools for scheduling, planning, and documentation management
* Ability to solve problems and work efficiently under pressure to meet deadlines
* Flexibility to adapt to dynamic operational needs and changing priorities

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