Telecom Support Specialist

12 hours ago


Manama, Manama, Bahrain Bahrain Telecommunications Company Full time
Overview:
Bahrain Telecommunications Company is a leading provider of telecommunications services in Bahrain. We are committed to delivering exceptional customer experiences through innovative products and services.

Job Summary:
We are seeking a highly motivated Customer Service Executive to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, resolving their inquiries and complaints in a timely and professional manner.

Key Responsibilities:
- Respond to customer inquiries and resolve issues efficiently
- Collaborate with internal teams to address customer concerns
- Provide accurate and complete information to customers
- Participate in outbound campaigns to promote new products and services
- Maintain and update customer information in our database
- Adhere to defined business processes and quality standards

Requirements:

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