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B2B Order Automation Specialist

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Job Title: B2B Order Automation Specialist

We are seeking an experienced specialist with a deep understanding of Salesforce Communications Cloud and the telecommunications sector to drive order automation and streamlining.

About the Role:

The ideal candidate will have a deep understanding of business processes, sales strategies, and technical capabilities related to B2B sales and order automation.

Key Responsibilities:
  • Salesforce Product Expertise:
    • Deep understanding of Salesforce Communications Cloud and its capabilities
    • Familiarity with other Salesforce products
  • Order Automation:
    • Automate the order-to-cash process
    • Quote generation, order management, contract lifecycle management, and invoicing
  • Workflow Automation:
    • Tools like Salesforce Flow, Process Builder, or custom automation
    • Streamline B2B sales processes, approval workflows, and order processing
  • Requirements Gathering and Analysis:
    • Elicit, document, and analyze business requirements
    • Translate business needs into technical specifications, user stories, and use cases
  • Solution Mapping:
    • Work with system integrators
    • Ensure their solution aligns with the RFP and fulfills all requested capabilities
  • Stakeholder Management:
    • Collaborate with sales teams, technical teams, and system integrators
    • Manage expectations and ensure stakeholder alignment
  • Problem-Solving and Analytical Thinking:
    • Strong analytical skills to identify issues
    • Analyze processes and recommend solutions
Requirements:
  • Minimum 5 years of recent experience in Business Analyst Salesforce Experience (5 Years)
  • Experience in Salesforce Communications Cloud in Telecom
  • Experience in automated order-to-cash in Telecom using Salesforce
  • Experience on automated sales and order processes using Salesforce Flow or Process Builder
  • Strong Telecom domain experience
Skills:
  • Business analyst
  • Sales
  • Problem-solving
  • Process builder
  • Analytical thinking
  • B2B
  • B2B sales
  • Salesforce business analyst
  • Telecom industry knowledge
  • Solution mapping
  • Stakeholder management
  • Salesforce communications cloud
  • Requirements gathering
  • Salesforce
  • Salesforce flow
  • Order automation
  • Business process re-engineering