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Growth Framework Developer

2 weeks ago

Manama, Manama, Bahrain VIVA Bahrain Full time
About the Position

We are looking for a highly skilled and experienced individual to join our team as a Customer Value Optimization Lead. As a key member of our digital growth team, you will be responsible for developing and implementing strategies that optimize customer journeys and increase lifetime value.

Key Responsibilities
  1. Develop strategies along with a solution development roadmap that supports in achieving the department's growth KPIs.
  2. Lead solution engineering as a growth champion, driving acquisition, engagement, and retention upwards.
  3. Employ Product-led Growth (PLG) principles to scale digital app engagement via gamification, service acquisition/x-sell, and new journeys that are personalized to the customer profile.