Workforce Planning and Scheduling Strategist

11 hours ago


Manama, Manama, Bahrain Tafaseel Business Services Full time
Job Description

At Tafaseel Business Services, we are seeking a skilled Workforce Management Officer to join our team.

Key Responsibilities:
  • Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs).
  • Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability.
  • Monitor call queues and agent performance throughout the day to ensure optimal service levels.
  • Identify and address issues proactively, including coverage gaps and performance challenges.
  • Analyze performance metrics and provide insights to the management team regarding trends, potential issues, and areas for improvement.


  • Manama, Manama, Bahrain TRS Staffing Solutions Full time

    About the JobTRS Staffing Solutions is hiring an experienced Planning Manager to join our client's project team in the Middle East. The successful candidate will have a strong background in construction and infrastructure projects, with excellent planning, organizational, and communication skills.ResponsibilitiesPlan, schedule, and monitor construction...


  • Manama, Manama, Bahrain Tafaseel Business Services Full time

    Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs). Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability. Monitor call queues and agent performance throughout the day to ensure optimal service levels. Identify and address issues...


  • Manama, Manama, Bahrain Client of Domo Ventures W.L.L. Full time

    Job Title: Chief Financial StrategistCompany OverviewThe Client of Domo Ventures W.L.L. is a leading business entity seeking a visionary Chief Financial Strategist to drive financial growth and profitability.Key ResponsibilitiesDevelop and implement comprehensive financial strategies that align with the company's objectives.Oversee treasury functions,...


  • Manama, Manama, Bahrain TRS Staffing Solutions Full time

    About the OpportunityTRS Staffing Solutions is excited to offer an exciting opportunity for an experienced Planning Manager to join our client's project team in the Middle East. As a key member of the project team, you will be responsible for planning, scheduling, and monitoring construction activities to ensure project success.Key ResponsibilitiesDevelop...


  • Manama, Manama, Bahrain TRS Staffing Solutions Full time

    About the PositionTRS Staffing Solutions is seeking an experienced Engineering Schedule Analyst to analyze and optimize our construction and infrastructure projects. The ideal candidate will have a strong background in planning, scheduling, and monitoring of projects, with expertise in data analysis and reporting.Key Responsibilities:Analyzing project data...


  • Manama, Manama, Bahrain RESO Full time

    Job SummaryWe are seeking an experienced Construction Scheduler to join our team. The ideal candidate will have a strong background in construction project management and be proficient in MS Project and Primavera.Key Responsibilities:Develop and implement project schedules and resource allocation plans.Collaborate with cross-functional teams to ensure...


  • Manama, Manama, Bahrain BOKHOWA CONTRACTING & TRADING GROUP W.L.L Full time

    Job SummaryWe are seeking a highly skilled Planning Engineer to join our team, responsible for developing and maintaining detailed project schedules, coordinating with project managers and team members, and monitoring project progress.The ideal candidate will have a Bachelor's degree in Civil Engineering, Construction Management, or related field, minimum 5...


  • Manama, Manama, Bahrain web3 - jobboard Full time

    Job DescriptionWe are seeking a highly skilled Senior Financial Strategist to join our team. As a key member of our finance department, you will be responsible for providing strategic financial guidance and support to our business leaders.Your primary focus will be on driving business growth through financial planning, analysis, and optimization. You will...


  • Manama, Manama, Bahrain TRS Staffing Solutions Full time

    Job DescriptionWe are seeking an experienced Senior Planning Specialist to join our team at TRS Staffing Solutions. The ideal candidate will have a strong background in construction and infrastructure development, with expertise in planning, scheduling, and monitoring of projects.Key Responsibilities:Planning and scheduling of construction activities to...


  • Manama, Manama, Bahrain SmartMotionApp Full time

    As a Digital Content Strategist at Smart Motion App, you will be responsible for developing and executing a content marketing strategy that aligns with our business objectives. This role involves working closely with the business to create an effective editorial plan, drive traffic and engagement, generate leads, sales, and customer retention.We are looking...

  • Brand Strategist

    9 hours ago


    Manama, Manama, Bahrain Zain Bahrain Full time

    As a Brand Strategist - Marketing, you will play a critical role in shaping the brand image and identity of Zain Bahrain's Subsidiary Fintech Company - Bede. You will develop and communicate clear brand guidelines, ensuring consistency in messaging, visuals and tonality across all communication channels, and monitoring brand perception among...


  • Manama, Manama, Bahrain TRS Staffing Solutions Full time

    About the RoleWe are seeking an experienced Planning Manager to join our team in the Middle East. As a key member of our client's project team, you will be responsible for planning, scheduling, and monitoring construction activities.Key ResponsibilitiesDevelop detailed plans for construction activities.Collaborate with project teams to ensure understanding...


  • Manama, Manama, Bahrain RESO Full time

    Position: Senior Planning Engineer Location: Manama, Bahrain Sector: Construction & Infrastructure About the client Our client is a leading industrial conglomerate in the Middle East, specializing in construction, engineering, and industrial services. It has a strong reputation for delivering high-quality projects and innovative solutions, contributing...


  • Manama, Manama, Bahrain Enlistresources Full time

    **Job Description**At Enlistresources, we are seeking a highly skilled Chief Release Automation Strategist to lead our release management process.The successful candidate will be responsible for designing and implementing efficient release automation strategies that enable continuous delivery of solutions with high quality benchmarks met.Key...


  • Manama, Manama, Bahrain CTM360 Full time

    Join Our Team as a Sales StrategistWe are looking for a highly skilled sales strategist to join our team in Bahrain. As a sales strategist, you will be responsible for developing and executing sales strategies that drive business growth and revenue. You will identify new business opportunities, build relationships with key stakeholders, and negotiate deals...


  • Manama, Manama, Bahrain VIVA Bahrain Full time

    Job DescriptionVIVA Bahrain is seeking an experienced IT Director and Strategist to lead our IT department. The successful candidate will be responsible for developing and executing a comprehensive technology strategy aligned with the company's vision and goals.Key ResponsibilitiesStrategic Contribution:Develop and execute a comprehensive technology strategy...


  • Manama, Manama, Bahrain Delivery Hero Full time

    Job DescriptionWe are seeking a seasoned professional to lead our People Operations initiatives, driving organizational growth and enhancing employee engagement. The ideal candidate will possess a strategic mindset, excellent interpersonal skills, and the ability to manage teams effectively.Key Responsibilities:Partner with business functions to develop and...


  • Manama, Manama, Bahrain VIVA Bahrain Full time

    Job OverviewThe Senior Business Finance Manager will be responsible for leading the development and implementation of the company's business financial plan, ensuring accurate data and analyses are developed to guide senior management's decision making and achieve a strong financial position.Key Accountabilities:Lead the development and implementation of the...


  • Manama, Manama, Bahrain Abroad Work Full time

    Company OverviewVAM Systems is a Business Consulting, IT Solutions and Services company. With extensive experience in providing cutting-edge solutions to various industries, our team has established itself as a trusted partner for organizations seeking innovative technological advancements.Job DescriptionThe Senior ADF Developer position at VAM Systems -...


  • Manama, Manama, Bahrain KL Marketing and Consulting Management Company WLL Full time

    BenefitsOpportunity to work with a growing business development organization.Chance to develop and implement innovative marketing strategies.Collaborative team environment.